At a Glance
- Tasks: Serve fresh, hot food quickly while ensuring top-notch quality and service.
- Company: Join the exciting team at M&S in a new store opening.
- Benefits: Gain valuable experience in a fast-paced environment with flexible shifts.
- Other info: Perfect for those who thrive under pressure and love a dynamic workplace.
- Why this job: Be a brand ambassador and make customers happy with delicious food.
- Qualifications: Must be 18 years or older; digital confidence and teamwork are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1: Monday 11:00–15:00, Wednesday 11:00–15:00, Thursday 11:00–15:00, Friday 11:00–15:00, Saturday 11:00–15:00.
- Week 2: Sunday 11:00–15:00, Tuesday 11:00–15:00, Wednesday 11:00–15:00, Thursday 11:00–15:00, Friday 11:00–15:00.
Job Overview
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Be part of the energy and excitement of our new Hot Food counters – fast‑paced frontline roles where quality, speed, and service all come together. We're seeking passionate individuals who will serve it hot, serve it fast and serve it right the first time. You will be a hands‑on brand ambassador, confidently recommending and serving fresh, hot food options while working at pace and under pressure. At M&S, our customers don’t wait. You’ll deliver fast, safe, high‑quality service while keeping standards sky‑high.
Key Responsibilities
- Being digitally confident is essential; you’ll use in‑store tools to keep orders flowing so digital confidence and quick thinking are key.
- Being a team player is crucial; you’ll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.
- Flexibility is vital; the hot food offer moves fast – and you’ll need to move faster, adapting to demand across shifts.
Requirements
You must be 18 years of age or older.
New Store Opening - Customer Assistant - Chicken Hot Hold - Westbourne Poole in Bournemouth employer: MARKS&SPENCER
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for quality service. Our new store in Westbourne Poole provides a dynamic environment where employees can grow their skills in a fast-paced setting, with opportunities for career advancement and development. Join us to be part of a supportive team that values your contributions and encourages you to deliver outstanding customer experiences every day.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Chicken Hot Hold - Westbourne Poole in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you show that you're genuinely interested in being part of their team and can align with their fast-paced, customer-focused environment.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to talk about your experience and how it relates to the role. Highlight your ability to work under pressure and deliver top-notch service – that's what they want to hear!
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, make sure to mention any relevant tech experience you have. Whether it's using in-store tools or managing orders online, let them know you're up to speed with the latest tech.
✨Tip Number 4
Be flexible and enthusiastic! M&S is looking for team players who can adapt quickly to changing demands. During your conversations, express your willingness to take on different tasks and your excitement about working in a dynamic environment. It’ll set you apart from the rest!
We think you need these skills to ace New Store Opening - Customer Assistant - Chicken Hot Hold - Westbourne Poole in Bournemouth
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, mention why you’re excited about working in a fast-paced environment and serving hot food. We love to see candidates who are genuinely passionate about customer service.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and skills quickly, so make sure every word counts!
Highlight Teamwork Skills:Since being a team player is crucial for this role, share examples of how you've worked well with others in previous jobs or experiences. Show us that you can thrive in a busy environment alongside your colleagues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Make sure you understand what being a Customer Assistant at a Hot Food counter involves. Familiarise yourself with the key responsibilities, like serving fresh food quickly and maintaining high standards. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Team Spirit
Since teamwork is crucial in this fast-paced environment, be ready to share examples of how you've worked well with others in previous jobs. Highlight any experiences where you’ve collaborated to meet customer demands or tackled challenges together.
✨Demonstrate Digital Confidence
As you'll be using in-store tools to manage orders, it’s important to showcase your digital skills. Be prepared to discuss any relevant experience you have with technology or point-of-sale systems, and express your willingness to learn new tools quickly.
✨Emphasise Your Flexibility
The hot food service can change rapidly, so it's essential to convey your adaptability. Share instances where you've successfully adjusted to changing circumstances or handled pressure, showing that you can thrive in a dynamic work environment.
