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- Tasks: Lead daily operations in Fashion, Home & Beauty while ensuring exceptional service and visual presentation.
- Company: Join a leading retail brand known for its commitment to style and customer experience.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Embrace diversity and inclusion while enjoying tailored training and career development opportunities.
- Why this job: Be a hands-on leader, inspire teams, and make impactful decisions in a dynamic environment.
- Qualifications: Experience in leading retail teams, with a passion for style and strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
What you'll do:
- Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery and standout visual presentation.
- Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards and people.
- Step up to run the full store, keeping energy and focus high.
- Coach and develop Team Managers and colleagues to inspire customers, deliver new collections and sell with confidence.
- Bring data and insight to life to identify opportunities and make quick, confident commercial decisions.
- Champion digital adoption and omnichannel retailing, helping teams connect online and in-store experiences for the customer.
- Set and maintain high standards in service, styling and presentation, always reflecting the modern M&S brand.
- Build a diverse, motivated team that thrives on collaboration, pace and progress.
Who you are:
- Experienced in leading large teams in a retail or visual-led environment.
- Passionate about style, product and creating great customer experiences.
- Commercially sharp, operationally strong and confident making fast decisions.
- A hands-on leader who brings energy, clarity and accountability to every shift.
- Skilled in coaching, feedback and development to get the best out of people.
- Digitally confident, with an eye for innovation and improvement.
- Adaptable, resilient and ready to step up when needed.
What's in it for you?
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Diversity & Inclusion:
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they present themselves. This will help you align your answers with their values and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've driven performance in past roles – that's what they'll want to hear!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be ready to discuss your passion for fashion, home, and beauty. Show them you’re not just about the numbers but also about creating amazing customer experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm and keep you top of mind as they make their decision.
We think you need these skills to ace Deputy Store Manager, Fashion Home & Beauty - Birmingham Areas
Some tips for your application 🫡
Show Your Passion: Let your love for fashion, home, and beauty shine through in your application. We want to see how your passion aligns with our brand and how you can create great customer experiences.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re looking for hands-on leaders who can inspire and develop others, so share examples of how you've coached and motivated your team.
Be Commercially Savvy: Demonstrate your ability to make quick, confident decisions based on data and insights. We want to know how you've identified opportunities in the past and how you can drive performance in our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Stuff
Before the interview, dive deep into the company’s values and the specifics of the Deputy Store Manager role. Understand how they operate in Fashion, Home & Beauty, and be ready to discuss how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading large teams and driving performance. Think about times when you coached team members or made quick decisions that positively impacted sales or customer experience.
✨Be Data-Driven
Since the role involves bringing data and insight to life, come prepared with examples of how you've used data to identify opportunities in previous roles. This will show your commercial sharpness and ability to make informed decisions.
✨Embrace Digital Innovation
With a focus on digital adoption and omnichannel retailing, be ready to discuss your experience with digital tools and how you've integrated online and in-store experiences. Highlight any innovative ideas you have for enhancing customer engagement.