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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join M&S, a forward-thinking retailer committed to quality and inclusivity.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Proven leadership experience and digital confidence are essential.
- Other info: Flexible working options available, including part-time and job-share opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach – talk to us about part-time or job-share opportunities in this role, if it’s meaningful to you, it’s important to us.
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident – having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working at pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Team Manager - Bangor Northern Ireland employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Bangor Northern Ireland
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. Understanding their values and what makes them tick will help you connect better during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or tackled challenges. This will show that you can drive performance and energise your team, just like they want.
✨Tip Number 3
Be ready for flexibility questions! Since the role requires adaptability across departments, prepare to discuss how you've successfully managed change in the past. Show them you're resourceful and ready to lead through ambiguity.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about their approach to team development and how they support career progression. It shows you're genuinely interested in growing with M&S.
We think you need these skills to ace Team Manager - Bangor Northern Ireland
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that magic to M&S.
Be Flexible and Open-Minded: Since flexibility is key for this role, don’t forget to mention your adaptability. Share examples of how you've thrived in changing environments or taken on various responsibilities.
Use Data to Your Advantage: We love data-driven decisions! In your application, talk about how you've used data to improve team performance or drive sales. It shows you're not just a leader but a strategic thinker too.
Apply Through Our Website: Make sure to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Team Dynamics
Before the interview, take some time to research the team dynamics at Marks & Spencer. Understand how they operate and what their values are. This will help you articulate how your leadership style aligns with their culture and how you can drive a selling culture within the team.
✨Showcase Your Flexibility
Since flexibility is key for this role, prepare examples of how you've successfully adapted to changing circumstances in previous jobs. Highlight your resourcefulness and ability to lead teams through change, as this will resonate well with the interviewers.
✨Data-Driven Decision Making
Be ready to discuss how you've used data to inform operational decisions in the past. Bring specific examples that demonstrate your digital confidence and how you've exploited systems to improve performance and capability within your team.
✨Engage with Customer Service Scenarios
Prepare to discuss scenarios where you've energised your team to deliver exceptional customer service. Think about challenges you've faced and how you resolved them, as this will show your ability to maintain high standards in a fast-paced environment.
