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- Tasks: Drive growth in our gift card programme through data analysis and strategic collaboration.
- Company: Join M&S, a dynamic leader in retail with a commitment to quality and innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training programmes.
- Why this job: Be part of a team shaping the future of consumer experiences and driving real impact.
- Qualifications: Strong analytical skills and experience in achieving commercial targets.
- Other info: Inclusive culture focused on collaboration and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Every day we engage with our customers through inspiring, impactful marketing. From show-stopping, above-the-line campaigns to the simplest POS designs in store, every step of the customer journey is crafted by our standout teams to build the very best experience, at every touchpoint. We explore the data and learn from our successes - constantly driving our Clothing & Home category to be the market leader.
Join us in shaping the future of our consumer gift card programme. This exciting role offers the chance to drive growth across both physical stores and online channels, working with data, strategy, and innovation to deliver a competitive and customer focused experience. You will collaborate with suppliers and internal teams, contribute to product development, and help optimise performance to ensure our gift cards remain a key driver of profitability and customer satisfaction.
To stay close to customers, our support teams are in the office at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We are an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us.
- 20% colleague discount across all M&S products and many third-party brands (for you and a member of your household)
- Competitive holiday entitlement with the option to buy extra days
- Discretionary bonus schemes
- Defined Contribution Pension Scheme and Life Assurance
- Tailored induction and training programmes
- Perks and discounts via our M&S Choices portal
- Industry-leading parental, adoption, and neonatal policies
- 24/7 Virtual GP and wellbeing support
- Charity volunteer day
What you will be doing
- Support strategy execution: Assist in developing and implementing trading strategies to drive growth across stores and online, using consumer and competitor insights.
- Analyse performance: Track gift card sales, prepare reports, identify trends, and provide actionable insights to improve profitability.
- Manage relationships: Collaborate with suppliers and internal teams (Retail, Online, Marketing) to ensure programme success.
- Forecast & budget: Contribute to forecasting and budgeting processes, ensuring targets align with actual performance.
- Drive product development: Analyse data to find opportunities for new products or improvements and support creation of development briefs.
- Ensure stock & enable sales: Work with operations to maintain stock availability and support store teams with tools, training, and mentorship.
Who you are
- Proven track record in achieving commercial targets, bringing to bear strategic planning and execution to deliver measurable business growth.
- Data-driven decision maker with strong analytical skills and the ability to translate insights into actionable strategies.
- Outstanding communicator and influencer, adept at engaging cross-functional teams and senior collaborators to drive alignment and results.
- Resilient and self-motivated professional with strong negotiation skills and financial competence to support profitable outcomes.
- Expert relationship builder, skilled in encouraging long-term partnerships that improve collaboration and business success.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. If you need support or reasonable adjustments during the recruitment process, please let us know when completing your application.
Assistant Commercial Manager - Gift Cards - B2C employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Commercial Manager - Gift Cards - B2C
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their gift card programme and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Assistant Commercial Manager role. Highlight your data-driven decision-making and relationship-building skills to show you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining M&S and being part of our exciting journey.
We think you need these skills to ace Assistant Commercial Manager - Gift Cards - B2C
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to the growth of our gift card programme.
Be Data-Driven: Since this role involves analysing performance and making data-driven decisions, make sure to highlight any relevant experience you have with data analysis. We love seeing how you've used insights to drive results in previous roles!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific requirements of the Assistant Commercial Manager role. We appreciate when candidates show they understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the M&S family!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Numbers
As an Assistant Commercial Manager, you'll need to be data-driven. Brush up on key metrics related to gift card sales and profitability. Be ready to discuss how you've used data in past roles to drive growth or improve performance.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and executed trading strategies in previous positions. Think about specific challenges you faced and how your strategic planning led to measurable outcomes. This will demonstrate your ability to contribute to M&S's growth.
✨Build Relationships
Since collaboration is key in this role, come prepared with examples of how you've successfully managed relationships with suppliers and internal teams. Highlight your communication skills and how you've influenced cross-functional teams to achieve common goals.
✨Be Ready to Innovate
M&S is looking for someone who can drive product development. Think of innovative ideas or improvements you've suggested in the past. Be ready to discuss how you identified opportunities and the impact those ideas had on the business.
