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- Tasks: Create stunning visual displays that captivate customers and boost sales.
- Company: Join M&S, a leading retailer known for innovation and style.
- Benefits: Flexible hours, training opportunities, and a vibrant team culture.
- Why this job: Be the creative force behind our store's look and feel.
- Qualifications: A passion for fashion and strong customer service skills.
- Other info: Embrace a dynamic retail environment with growth potential.
The predicted salary is between 11 - 16 £ per hour.
Working Pattern: Week 1: Monday- 07:00- 15:00, Tuesday- 10:30- 18:30, Thursday- 07:00- 15:00, Friday- 07:00- 15:00, Saturday- 10:30-18:30. Week 2: Monday- 07:00- 15:00, Tuesday- 07:00- 15:00, Wednesday- 10:30-18:30, Thursday- 07:00- 15:00, Friday- 07:00- 15:00.
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Use our digital tools to bring campaigns to life - and help make M&S the go‑to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high‑impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone's Welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Visual Merchandiser - Altrincham employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Altrincham
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and recent campaigns. This will help you connect your skills as a Visual Merchandiser to their vision, showing that you're not just another candidate but someone who truly gets what they're about.
✨Tip Number 2
Show off your creativity! Bring a portfolio or examples of your previous visual merchandising work to the interview. This is your chance to demonstrate how you can create that 'wow' factor on the shop floor and make a lasting impression.
✨Tip Number 3
Be ready to talk teamwork! M&S values collaboration, so think of examples where you've worked with others to achieve a common goal. Highlighting your ability to support colleagues while delivering high-impact displays will show you're a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Altrincham
Some tips for your application 🫡
Show Your Passion for Visual Merchandising: When you're writing your application, let your love for fashion and creativity shine through. Share examples of how you've created eye-catching displays or contributed to a visually appealing environment. We want to see that you have the flair to make our store pop!
Highlight Your Customer Service Skills: Remember, it's all about the customers! Make sure to mention any experience you have in providing excellent customer service. Talk about how you engage with customers and help them find what they need. We value those who put customers first, so let us know how you do that!
Be Ready to Adapt: Retail can be fast-paced and ever-changing, so show us that you're flexible and can handle multiple tasks. In your application, share instances where you've successfully adapted to new challenges or changes in your work environment. We love team players who can pivot when needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll get to see all the details about the role. Plus, it shows us that you're keen on joining our team at M&S. So, take the plunge and hit that apply button!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Visual Merchandising Basics
Before the interview, brush up on the principles of visual merchandising. Understand how to create eye-catching displays that resonate with customers. Be ready to discuss your favourite merchandising techniques and how you would apply them at M&S.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This role is all about putting customers first, so make sure you highlight your commitment to excellent service.
✨Demonstrate Flexibility and Teamwork
Retail can be unpredictable, so be ready to talk about how you've adapted to changing situations in previous roles. Share experiences where you collaborated with colleagues to achieve a common goal, showcasing your ability to work well in a team.
✨Familiarise Yourself with M&S Products
Take some time to explore M&S's product range, especially in Fashion, Home & Beauty. Being knowledgeable about their offerings will not only impress your interviewers but also help you understand how to effectively engage with customers and recommend products.
