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- Tasks: Manage diverse client accounts and lead integrated campaigns from concept to delivery.
- Company: Join a dynamic creative agency with a global presence and innovative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for career development.
- Why this job: Be part of a next-gen creative platform and make an impact in brand experiences.
- Qualifications: Experience in client management, brand strategy, and digital platforms.
- Other info: Collaborative environment with a focus on creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world's most recognized brands to solve complex business challenges through design, strategy, and craft.
We are currently seeking a Senior Account Manager to join our Client Services team. Client Services are the voice of the client within Marks. You will help our client to shine by identifying and shaping the clients\’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.
As Senior Account Manager, you\’ll know how to help our clients shine. You\’ll understand their business, brand and personal needs and translate them into quality, actionable briefs. You\’ll be the go-to for what good looks like in client service, mentoring others in project and financial management.
This is a hybrid role, with your primary location being our London-based studio
In this role you will:
- Grow revenue by selling across Marks' capabilities; take responsibility for monthly revenue targets and cascade down weekly targets to Account Managers
- Structure and lead productive client conversations at all levels, moving things forwards
- Build your brand, design and business knowledge to add value to client briefs, presentations and workshops
- Demonstrate excellence by example across:
- Our work: project plans and timely delivery, cost proposals, contact and status reports, project trackers
- Our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures, chasing payment
- Partner with Design and Resource Management ensuring we effectively manage resource
You will have:
- Experience within a Brand or Design/Packaging agency, in Client Service roles
- Emerging coaching and mentoring skills
- Commercial acumen
- Knowledge of wider financial processes and compliance
- A degree or equivalent, in Marketing, Advertising, Design or related field
- An understanding of brand management, life-cycle and strategic design process
- The ability to manage difficult conversations, keeping people focused on resolutions
- The ability to present with confidence
- Excellent project management skills
- Be a ninja with MS Office (Word, PowerPoint, Excel) and Keynote
We will offer:
You will enjoy an excellent base salary, along with the other benefits of working for Marks including:
- 25 days annual leave
- Pension
- Healthcare scheme
- Life Assurance
About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.
Marks: www.MakeMarks.com
Propelis: www.Propelis.com
We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
Senior Account Manager employer: Marks
Contact Detail:
Marks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in brand strategy and digital solutions. When you get the chance to pitch, make sure you showcase your creativity and confidence.
✨Tip Number 3
Be proactive! If you see a company you love, reach out directly. Express your interest in their projects and how you can contribute. We love seeing enthusiasm and initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit our culture and values.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Account Manager role. Highlight your client relationship management and brand strategy expertise, as well as any relevant digital and print experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for design and digital solutions. Be sure to mention specific projects or campaigns you've led that demonstrate your ability to manage integrated accounts.
Showcase Your Presentation Skills: Since you'll be pitching ideas, it's important to convey your strong presentation skills in your application. Consider including examples of successful pitches or presentations you've delivered in the past.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our creative team!
How to prepare for a job interview at Marks
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their recent campaigns. Understanding their brand strategies and how they engage with their audience will help you demonstrate your expertise in client relationship management.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've led from concept to delivery. Highlight your ability to scope, budget, and strategise effectively. Use examples that showcase your experience in managing both B2B and B2C accounts.
✨Pitch with Passion
Prepare to pitch a creative idea during the interview. This is your chance to show off your presentation skills and confidence. Make sure your pitch reflects the agency’s creative edge and aligns with their vision for integrated campaigns.
✨Demonstrate Your Digital Savvy
Since the role involves digital platforms, be prepared to discuss your experience with web, mobile, and social media campaigns. Share insights on how you've used data-driven solutions to enhance campaign performance and drive account growth.