At a Glance
- Tasks: Lead service management delivery and promote ITIL4, DevOps, and SecOps frameworks.
- Company: Join M&S, a leading brand known for its commitment to quality and innovation.
- Benefits: Enjoy a 20% colleague discount, competitive holiday allowance, and top-notch family policies.
- Other info: Collaborate with stakeholders and enhance your career in a supportive culture.
- Why this job: Make a real impact by driving improvement initiatives in a dynamic environment.
- Qualifications: Experience in service assurance and knowledge of ITIL4, DevOps, and SecOps.
The predicted salary is between 60000 - 80000 £ per year.
M&S is seeking a Senior Service Assurance Manager to ensure effective service management delivery across products and platforms. The successful candidate will play a key role in promoting ITIL4, DevOps, and SecOps frameworks, ensuring compliance and integration.
Responsibilities include:
- Monitoring performance
- Identifying trends
- Collaborating with stakeholders to drive improvement initiatives
Benefits include:
- 20% colleague discount
- Competitive holiday allowance
- Market-leading family policies
Senior Service Assurance Lead – ITIL4, DevOps & SecOps employer: Marks & Spencers
M&S is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the IT service management field. With a strong emphasis on employee growth through training in ITIL4, DevOps, and SecOps, along with competitive benefits such as a 20% colleague discount and generous family policies, M&S provides a supportive environment for career advancement. Located in a vibrant area, employees enjoy a dynamic workplace that values their contributions and encourages continuous improvement.
