At a Glance
- Tasks: Deliver top-notch eye and hearing care while promoting services in-store.
- Company: Join the dynamic team at M&S Opticians, part of a well-loved retail brand.
- Benefits: Flexible part-time hours, competitive pay, and a chance to grow your skills.
- Other info: Fast-paced environment with opportunities for learning and development.
- Why this job: Make a real difference in customers' lives while gaining valuable retail experience.
- Qualifications: Retail or customer service experience; passion for helping others is key.
The predicted salary is between 10 - 12 € per hour.
About the Role
As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
Key Responsibilities
- Promote optical and hearing services within the store to drive appointments
- Maintain accurate customer records and manage stock levels
- Provide outstanding customer service and handle enquiries professionally
- Assist patients in selecting frames and lenses suited to their needs and lifestyle
- Perform basic adjustments and repairs
- Schedule and confirm patient appointments
- Support the fitting and dispensing of contact lenses
- Conduct preliminary pre-tests and measurements
- Work towards achieving store sales targets
- Support marketing initiatives and special events
About You
You are a customer-focused and detail-oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast-paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.
Key Requirements
- Strong background in retail, customer service, or sales
- Excellent communication and interpersonal skills
- Detail-oriented with strong organisational abilities
- Ability to multitask and thrive in a fast-paced setting
- Commercial awareness and ability to maximise sales opportunities
- Previous optical or healthcare experience preferred but not required
Sales Advisor - Part Time in Torquay employer: Marks & Spencer
At M&S Opticians, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our supportive work culture fosters collaboration and encourages professional development, ensuring that you can thrive in your role as a Sales Advisor. Located within the vibrant M&S store, you will enjoy a dynamic environment where your contributions directly enhance customer experiences, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Part Time in Torquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Opticians. Understand their values and services so you can show how you fit into their culture and contribute to their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences that highlight your skills in these areas.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview to reflect the high standards of M&S Opticians.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Part Time in Torquay
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight your retail background, customer service experience, and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for helping others and how you can contribute to our team. Be sure to mention specific examples of how you've excelled in customer service or sales.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use friendly language and keep it professional, showing us that you can connect with customers just as well as you can with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Opticians' offerings. Understand the different types of eyewear and hearing services they provide. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to helping others.
✨Practice Common Interview Questions
Anticipate questions related to sales and customer service, such as how you would handle a dissatisfied customer or how you would promote a new product. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company. Inquire about their training process for new hires or how they measure success in the Sales Advisor position. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
