At a Glance
- Tasks: Create an inspiring shopping experience and engage with customers to boost sales.
- Company: Join M&S, a diverse and inclusive workplace that values individuality.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Why this job: Be part of a dynamic team that makes a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
- Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
- Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
- Store
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team
- Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Dundrum - Visual Merchandiser - full time/permanent - Clonmel, Tipperary employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dundrum - Visual Merchandiser - full time/permanent - Clonmel, Tipperary
✨Tip Number 1
Get to know the company culture! M&S values individuality, so do a bit of research on their values and how they treat their customers. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your selling skills! Since the role involves selling confidently, think of some scenarios where you can demonstrate your product knowledge and customer service skills. Role-playing with a friend can really help you nail this down.
✨Tip Number 3
Be ready to share your ideas! M&S loves innovation, so come prepared with suggestions on how to create an inspiring shopping environment or improve customer experience. This shows you're proactive and ready to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you. Don’t hesitate – get your application in and let’s make waves together!
We think you need these skills to ace Dundrum - Visual Merchandiser - full time/permanent - Clonmel, Tipperary
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique self shine through! We want to see your individuality and how it aligns with our values at M&S. Don't be afraid to share your experiences that make you, well, you!
Tailor Your Application: Make sure to customise your application for the Visual Merchandiser role. Highlight your relevant skills and experiences that relate to creating an exceptional customer experience and product presentation. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Customer Experience
Make sure you understand what exceptional customer service looks like. Research M&S's approach to customer experience and think of examples from your past roles where you've gone above and beyond for customers. This will show that you’re aligned with their values.
✨Showcase Your Visual Merchandising Skills
Prepare a portfolio or examples of your previous visual merchandising work. Be ready to discuss how you created inspiring shopping environments and how your efforts led to increased sales or customer engagement. This will demonstrate your practical skills and creativity.
✨Understand the Brand and Its Values
Familiarise yourself with M&S’s brand ethos, especially their commitment to sustainability and community initiatives. Be prepared to discuss how you can contribute to these goals through your role as a Visual Merchandiser.
✨Be Ready to Collaborate
Think about times when you’ve worked in a team to achieve a common goal. M&S values teamwork, so be prepared to share specific examples of how you’ve supported colleagues and contributed to a positive team environment.