At a Glance
- Tasks: Lead the fill operation and ensure a well-presented store ready for trading.
- Company: Join a dynamic team at Meadowhall, part of a leading food retailer.
- Benefits: Enjoy a competitive hourly rate with an unsocial hours premium.
- Other info: Flexible night shifts with opportunities for growth in a vibrant retail environment.
- Why this job: Be a key player in creating a great shopping experience and leading a supportive team.
- Qualifications: Must be 18 or over; leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Work Pattern
- Week 1
- Sunday: 20:30-07:15
- Wednesday: 20:30-06:45
- Thursday: 20:30-07:15
- Friday: 20:30-07:15
- Week 2
- Wednesday: 20:30-06:45
- Thursday: 20:30-07:15
- Friday: 20:30-07:15
- Saturday: 20:30-07:15
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Team Support Manager - Food - Meadowhall employer: Marks & Spencer
As a Team Support Manager at our Meadowhall location, you will thrive in a dynamic work environment that prioritises teamwork and inclusivity. We offer competitive pay with an unsocial hours premium, comprehensive training, and opportunities for career advancement within a supportive culture that values your contributions. Join us to be part of a team that not only focuses on operational excellence but also fosters personal growth and a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Team Support Manager - Food - Meadowhall
✨Tip Number 1
Network like a pro! Reach out to current employees at Meadowhall or similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and operational efficiency. We want you to shine, so think about how you can demonstrate your experience in leading teams and driving productivity.
✨Tip Number 3
Show your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers. This role is all about creating a great atmosphere, so let that enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Support Manager - Food - Meadowhall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Team Support Manager role. We want to see how you can lead the fill operation and create a great team atmosphere!
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to mention any previous leadership experiences. We love to see examples of how you've coached others or improved productivity in past roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer
✨Know the Shift Patterns
Familiarise yourself with the specific shift patterns mentioned in the job description. Be ready to discuss how you can manage your time effectively during those hours, especially since this role involves working through the night.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or coordinated resources in previous roles. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the Team Support Manager position.
✨Showcase Customer Service Experience
Be ready to talk about your experience in delivering excellent customer service. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this role requires you to model great customer service.
✨Understand Operational Responsibilities
Brush up on the operational tasks related to store management, such as cash handling and compliance. Being knowledgeable about these responsibilities will show that you're serious about the role and ready to take on the challenges it presents.
