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- Tasks: Lead a dynamic team in a fast-paced food retail environment, inspiring excellence and delivering top-notch service.
- Company: Join M&S, a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: A role for proactive leaders who thrive on challenges and value team success.
- Why this job: Be at the forefront of reshaping retail for the next generation while making a real impact.
- Qualifications: Experience in leading teams in retail, strong commercial awareness, and excellent people skills.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Food - Norfolk Area employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - Norfolk Area
✨Tip Number 1
Get to know the company culture before your interview. Dive into M&S's values and mission, and think about how your leadership style aligns with their people-first approach. This will help you connect better during the conversation.
✨Tip Number 2
Prepare some real-life examples of how you've led teams in fast-paced environments. Think about times when you’ve made bold decisions or turned challenges into opportunities. This will show that you’re not just a talker but someone who gets results.
✨Tip Number 3
Practice those tough conversations! Whether it’s giving feedback or managing performance, being comfortable with these discussions is key. Role-play with a friend or family member to build your confidence.
✨Tip Number 4
Don’t forget to showcase your digital skills! M&S is looking for leaders who embrace new ways of working, so be ready to discuss how you’ve used technology to enhance team performance or customer service.
We think you need these skills to ace Team Manager - Food - Norfolk Area
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in fast-paced environments and the impact it had on results. We want to know how you inspire and motivate others!
Be Data-Driven: We love a candidate who can back up their claims with data! Highlight your commercial awareness by mentioning any insights or metrics you've used to drive performance in previous roles. This shows us you're not just about gut feelings but also about making informed decisions.
Emphasise People Skills: Since this role is all about leading people, make sure to showcase your ability to coach and develop your team. Talk about how you've handled difficult conversations with empathy and clarity. We want to see that you genuinely care about your team's growth!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your experience aligns with M&S's values and the specific requirements of the Team Manager role. It’ll make a world of difference!
How to prepare for a job interview at Marks & Spencer
✨Know Your Numbers
As a Team Manager, you'll need to demonstrate strong commercial awareness. Before the interview, brush up on relevant sales figures, customer satisfaction metrics, and any data that showcases your ability to drive results. Being able to discuss these confidently will show you understand the business side of things.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills in fast-paced environments. Think about times when you've inspired your team or made bold decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Emphasise People-First Leadership
M&S is looking for leaders who prioritise their teams. Be ready to discuss how you've coached and developed team members in the past. Share specific instances where you've had constructive conversations, showing empathy while still driving performance.
✨Be Adaptable and Resilient
In retail, change is constant. Prepare to talk about how you've navigated change in previous roles. Highlight your adaptability and resilience, and provide examples of how you've led your team through challenging situations while maintaining high standards.