Supply and Demand Manager

Supply and Demand Manager

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team to optimise supply chain performance and drive product availability.
  • Company: Join M&S, a forward-thinking retailer transforming the industry.
  • Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
  • Other info: Inclusive culture with strong focus on personal development and wellbeing support.
  • Why this job: Be part of a team shaping the future of food in a fast-paced environment.
  • Qualifications: Experience in team management and supply chain systems; retail experience is a plus.

The predicted salary is between 50000 - 65000 £ per year.

We are recruiting for two Supply and Demand Managers: one in Ambient and the other in Chilled. Categories will be confirmed on or after offer.

As a Supply and Demand Manager, you will be right at the heart of a supply chain undergoing significant transformation. You will lead a large team, set the pace and build an environment where people feel supported, challenged and motivated to deliver at their best. You will work closely with senior leadership, bringing clarity to performance, making confident decisions and keeping things moving in a fast, demanding environment. This is a role where you stay close to the detail, act quickly when issues arise and take real ownership when things do not go to plan. You will balance availability, waste and service in a complex, fast-moving environment, working across multiple categories and suppliers. Alongside this, you will drive planning with suppliers, commercial teams and retail to support launches, promotions and range changes. With RELEX, our market leading forecasting system built around M&S, you will help shape a more responsive, data-led supply chain that supports our growth ambitions.

This role requires you to be on site in our Support Office in Paddington, London for three days a week. We know that will not suit everyone, and that is okay. If you are looking for a fully remote role, this will not be for you. But if you believe in the power of working together in person to solve problems, share ideas, and shape the future of food, we would love to hear from you.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

  • Lead and inspire a team of planners to deliver exceptional product availability, while minimising waste and optimising inventory levels, embedding consistent ways of working and high performance.
  • Drive collaborative planning with commercial, food technical and product development teams to support new launches, seasonal shifts and promotional activity.
  • Translate data into action, influencing ranging, facings and distribution decisions to improve trade and reduce waste across stores.
  • Own long-range forecasting and supplier performance, using RELEX and Excel to anticipate demand and ensure delivery in full.
  • Build strong supplier relationships and respond quickly to change, helping shape major transformations and keep products on shelf for our customers.

Who you are

  • A confident and inclusive leader with experience managing teams, able to coach, mentor and guide others through challenge, change and growth.
  • A clear and persuasive communicator who adapts their style to different stakeholders, using insight and data to influence decisions and drive action.
  • Structured and organised, with a methodical approach to planning, prioritisation and execution in a fast-paced environment, working with multiple teams and partners.
  • Technically capable, with a working knowledge of supply chain systems, forecasting tools and Excel; experience with RELEX or similar platforms is a plus.
  • Commercially curious and future-focused, able to align supply chain activity with long-term business goals and deliver performance through people; retail experience is helpful but not essential.

What’s in it for you?

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you’ve completed your probation.
  • Competitive holiday allowance with the option to buy more.
  • Discretionary bonus schemes linked to your performance and ours.
  • Strong pension and life assurance to help plan for the future.
  • Tailored induction and training to support your development from day one.
  • Exclusive perks and savings through our M&S Choices portal.
  • Market leading family policies, including parental, adoption and neonatal leave.
  • 24/7 wellbeing support, including virtual GP access and mental health services.
  • One paid volunteer day a year to support a cause that matters to you.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Supply and Demand Manager employer: Marks & Spencer

At Marks & Spencer, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Paddington Support Office where collaboration and innovation thrive. As a Supply and Demand Manager, you will benefit from a competitive salary, generous colleague discounts, and comprehensive training tailored to your growth, all while being part of a diverse team committed to making a positive impact in the retail industry. Join us to not only advance your career but also contribute to a purpose-driven organisation that values inclusivity and employee well-being.
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Contact Detail:

Marks & Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supply and Demand Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their supply chain processes and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!

✨Tip Number 3

Practice your pitch! Be clear about what you bring to the table as a Supply and Demand Manager. Highlight your leadership skills and how you can drive performance and collaboration within teams.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at M&S.

We think you need these skills to ace Supply and Demand Manager

Team Leadership
Communication Skills
Data Analysis
Supply Chain Management
Forecasting
RELEX
Excel
Problem-Solving Skills
Collaboration
Planning and Organisation
Commercial Awareness
Adaptability
Stakeholder Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Supply and Demand Manager role. Highlight your experience in supply chain management and leadership, and show how you can bring value to our team at M&S.

Showcase Your Data Skills: Since this role involves using forecasting tools like RELEX and Excel, don’t forget to mention any relevant experience you have with data analysis. We want to see how you can translate data into actionable insights!

Be Yourself: We’re looking for confident and inclusive leaders, so let your personality shine through in your application. Share examples of how you've inspired teams and navigated challenges in a fast-paced environment.

Apply Early!: Due to high interest, this role may close sooner than expected. Don’t wait around – apply through our website as soon as you can to ensure your application is considered!

How to prepare for a job interview at Marks & Spencer

✨Know Your Supply Chain Inside Out

Before the interview, dive deep into understanding the supply chain dynamics relevant to the role. Familiarise yourself with concepts like demand forecasting, inventory management, and how RELEX works. This will help you speak confidently about how you can contribute to transforming their supply chain.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams through change. Think of specific situations where you inspired your team or made tough decisions. This is crucial as they’re looking for someone who can motivate and guide others effectively.

✨Be Data-Driven

Since the role involves translating data into actionable insights, be ready to discuss how you've used data in past roles. Bring examples of how you’ve influenced decisions based on data analysis, especially in relation to product availability and waste reduction.

✨Communicate Clearly and Persuasively

Practice articulating your thoughts clearly, especially when discussing complex topics. Tailor your communication style to different stakeholders, as this role requires engaging with various teams. Being a clear communicator will set you apart in the interview.

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