Store Team Leader: Drive Growth & Customer Experience
Store Team Leader: Drive Growth & Customer Experience

Store Team Leader: Drive Growth & Customer Experience

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and drive sales growth.
  • Company: A top retail company in the UK focused on innovation and customer satisfaction.
  • Benefits: Competitive pay, career development opportunities, and a vibrant work environment.
  • Why this job: Make a real impact on customer experiences while developing your leadership skills.
  • Qualifications: Strong leadership, communication skills, and a passion for retail.
  • Other info: Join a dynamic team with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading retail company in the United Kingdom is looking for a Store Leader to enhance customer experience and drive profits. The successful applicant will oversee a team, ensuring excellent service and achieving sales targets while embedding change and nurturing talent. A strong emphasis is placed on leadership capabilities, communication, and the use of data to enhance the shopping experience. This role supports the growth and vision of the store while ensuring operational excellence.

Store Team Leader: Drive Growth & Customer Experience employer: Marks & Spencer

As a leading retail company in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Store Team Leaders benefit from comprehensive training programmes, competitive salaries, and a supportive environment that encourages innovation and collaboration, all while playing a pivotal role in enhancing customer experiences and driving store success.
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Contact Detail:

Marks & Spencer Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Team Leader: Drive Growth & Customer Experience

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Team Leader role.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer experience. We recommend using the STAR method to structure your answers, showcasing how you've driven growth in previous roles.

✨Tip Number 3

Showcase your data skills! Be ready to discuss how you've used data to enhance customer experiences in the past. Bring examples that demonstrate your ability to analyse trends and make informed decisions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Store Team Leader: Drive Growth & Customer Experience

Leadership Skills
Customer Service Excellence
Sales Target Achievement
Change Management
Talent Development
Communication Skills
Data Utilisation
Operational Excellence
Team Management
Strategic Thinking

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and driven results in previous roles. Use specific examples to demonstrate your ability to enhance customer experience and achieve sales targets.

Communicate Clearly: Effective communication is key in this role, so let that shine through in your application. We recommend using clear and concise language, and don’t shy away from showcasing your interpersonal skills. Remember, we’re looking for someone who can connect with both customers and team members!

Data-Driven Approach: Since the job emphasises the use of data, make sure to mention any experience you have with data analysis or metrics. We love candidates who can leverage data to improve the shopping experience, so share how you've used insights to drive growth in your past roles.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at Marks & Spencer

✨Know Your Numbers

Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Being able to discuss how you've used data to drive results in previous roles will show your analytical skills and commitment to enhancing the shopping experience.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you nurtured talent or implemented change. This will demonstrate your leadership capabilities and your ability to inspire and motivate others.

✨Customer-Centric Mindset

Be ready to discuss how you prioritise customer experience in your decision-making. Share stories that highlight your commitment to excellent service and how you've gone above and beyond to meet customer needs. This aligns perfectly with the role's focus on enhancing customer experience.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly and confidently. Good communication is key in this role, so consider doing mock interviews with friends or family. This will help you convey your ideas effectively and make a strong impression during the interview.

Store Team Leader: Drive Growth & Customer Experience
Marks & Spencer
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  • Store Team Leader: Drive Growth & Customer Experience

    Full-Time
    36000 - 60000 Β£ / year (est.)
  • M

    Marks & Spencer

    50-100
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