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- Tasks: Lead exciting store transformations from planning to launch, ensuring smooth operations.
- Company: Join M&S, a forward-thinking retailer committed to quality and innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Retail leadership experience and strong communication skills are essential.
- Other info: Be part of an inclusive team driving change in the retail industry.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As a Store Renewal Manager, you’ll play a key role in delivering successful store openings, renewals, relocations and efficient closures. You’ll lead the end‑to‑end lifecycle of store transformation projects – from pre‑launch planning through to post‑launch evaluation – ensuring minimal customer disruption, operational excellence, and “Best in Class” launch standards. You’ll collaborate closely with Retail, Construction, Programme Management and Stores to deliver right‑first‑time execution and coach teams to embed M&S Way behaviours. The ideal candidate will bring strong leadership, commercial acumen, resilience, and experience delivering complex projects at pace.
Your key accountabilities will include:
- Leading new store launches, renewals and relocations, ensuring smooth delivery and minimal customer disruption.
- Planning and executing projects aligned to People, Process, Product & Place, ensuring right‑first‑time delivery of the Critical Path.
- Coaching and guiding Regional and Store Managers through all stages of renewal, from Fit for Renewal through to PIR.
- Coordinating internal and external stakeholders to maintain timelines, surface risks, and resolve challenges quickly.
- Managing multiple live projects, creating and maintaining tools such as Critical Paths, Activity Planners and engagement materials.
Your skills and experience will include:
- Proven retail leadership experience with strong commercial judgement and decision‑making skills.
- Strong planning, organisation and resilience, with the ability to manage ambiguity and deliver at pace.
- Confident communicator able to influence senior stakeholders and coach colleagues at all levels.
- Customer‑obsessed, ensuring customer impact informs all planning, phasing and renewal decisions.
- Strong IT capability and ability to analyse MI to inform strategic and operational choices.
Working at M&S means being part of something bigger — helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
Store Renewal Manager employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Renewal Manager
✨Tip Number 1
Get to know the company inside out! Research M&S's values, recent projects, and their approach to store renewals. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences align with the role of Store Renewal Manager. Be ready to discuss specific projects where you demonstrated leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family. So, hit that apply button ASAP!
We think you need these skills to ace Store Renewal Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in retail leadership and project management. We want to see how your skills align with the Store Renewal Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: As a Store Renewal Manager, you'll need to influence and coach various stakeholders. Use your application to demonstrate your confident communication style. Share examples of how you've successfully collaborated with teams or managed challenging conversations.
Highlight Your Resilience: This role requires someone who can manage ambiguity and deliver at pace. In your application, share stories that illustrate your resilience and ability to adapt to changing circumstances. We love hearing about how you’ve tackled challenges head-on!
Apply Early!: Due to high interest in this position, we recommend applying as soon as possible. Don’t wait until the last minute! Head over to our website and submit your application today to ensure you don’t miss out on this exciting opportunity.
How to prepare for a job interview at Marks & Spencer
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the end-to-end lifecycle of store transformation projects. Be ready to discuss specific examples of how you've successfully led similar projects, focusing on your planning and execution skills.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in coaching and guiding teams. Think of instances where you influenced senior stakeholders or helped colleagues navigate complex challenges, as this will demonstrate your ability to lead effectively.
✨Be Customer-Obsessed
Since the role emphasises customer impact, come prepared with examples of how you’ve ensured minimal disruption for customers during store renewals or relocations. Highlight your strategies for keeping customer experience at the forefront of your planning.
✨Demonstrate Strong IT and Analytical Skills
Brush up on your IT capabilities and be ready to discuss how you’ve used data to inform strategic decisions. Prepare to explain how you’ve created tools like Critical Paths and Activity Planners to manage multiple projects efficiently.