At a Glance
- Tasks: Lead a dynamic team to drive store performance and create an exceptional customer experience.
- Company: Join M&S, a forward-thinking retailer committed to innovation and inclusivity.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive training opportunities.
- Other info: Be part of a diverse team that values your unique contributions and supports your growth.
- Why this job: Shape the future of retail while making a real impact in your community.
- Qualifications: Proven leadership in fast-paced retail with strong communication and planning skills.
The predicted salary is between 35000 - 45000 £ per year.
What you’ll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
- Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What’s in it for you:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Store Manager - Large Format - Merry Hill employer: Marks & Spencer
Marks & Spencer is an exceptional employer that fosters a dynamic and inclusive work culture, empowering Store Managers to lead large teams in a fast-paced retail environment. With a strong focus on employee growth, we offer tailored training programmes, competitive benefits including a generous pension scheme, and a commitment to wellbeing, ensuring our colleagues thrive both personally and professionally. Join us at Merry Hill and be part of a transformative journey in retail, where your contributions directly impact the customer experience and the future of our brand.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Large Format - Merry Hill
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think about times you've led a team or made tough decisions. Be ready to share these experiences during interviews to demonstrate your ability to drive performance and build a high-performance culture.
✨Tip Number 3
Show off your data skills! M&S is all about making confident decisions based on insights. Be prepared to discuss how you've used data in the past to improve service or boost efficiency – it’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask about their digital initiatives or how they’re transforming the customer journey. It shows you're engaged and ready to contribute to their exciting future.
We think you need these skills to ace Store Manager - Large Format - Merry Hill
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles.
Be Clear and Direct:Use straightforward language to communicate your ideas and experiences. We appreciate clarity, so don’t shy away from being direct about your achievements and how you can contribute to our store's success.
Data-Driven Decisions Matter:Mention any experience you have with using data to make decisions. We love candidates who can leverage insights to drive profit and improve service, so share specific examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at M&S!
How to prepare for a job interview at Marks & Spencer
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with data and insights. Before the interview, brush up on key performance metrics relevant to retail, such as sales figures, conversion rates, and customer satisfaction scores. Be ready to discuss how you've used data in the past to drive decisions and improve performance.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to lead large teams. Prepare stories that demonstrate how you've built a high-performance culture, coached managers, and resolved conflicts. Make sure to convey your communication style and how you inspire your team.
✨Emphasise Change Management Experience
The job involves owning the change agenda and landing transformation initiatives. Be prepared to discuss specific instances where you've successfully managed change in a fast-paced environment. Highlight your approach to ensuring clarity and urgency while keeping your team engaged and informed.
✨Understand Omnichannel Strategies
With the focus on digital adoption and omnichannel capability, it's crucial to show your understanding of these concepts. Familiarise yourself with current trends in retail technology and be ready to discuss how you've leveraged digital tools to enhance customer experience and drive sales across multiple platforms.
