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- Tasks: Lead a dynamic team to create innovative software solutions for millions of customers.
- Company: Join the iconic M&S brand, transforming retail with cutting-edge technology.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Why this job: Make a real impact in a digital-first environment while fostering a culture of innovation.
- Qualifications: Proven experience in software engineering and team leadership, ideally with Java and Salesforce.
- Other info: Be part of a diverse team committed to inclusivity and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.
We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture.
You will join the Online software engineering team and lead the modernisation of critical software underpinning the post-purchase customer experience: the order history, returns and customer self-service web experience, and the customer communications for order and return tracking.
What You’ll Do
- Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
- Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
- Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
- Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.
Who You Are
- Previous polyglot hands-on senior software engineer
- Experience working on highly scalable back-end software solutions, ideally Java-based
- Experience working with Salesforce products such as Salesforce Marketing Cloud is a plus
- Extensive background in software engineering with several years’ experience in a variety of systems and technologies
- Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
- Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies.
- Promoter of DevOps: you build it, you run it.
- M&S software engineers use a variety of technologies including: Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka, Dynatrace, GitHub Actions.
What’s In It For You
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Software Engineering Manager - Online (Returns and Service Comms) employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Manager - Online (Returns and Service Comms)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to software engineering management. Think about how you’d lead a team through challenges and be ready to share your past experiences that showcase your leadership skills.
✨Tip Number 3
Showcase your passion for technology and innovation during interviews. Discuss recent projects or technologies you’re excited about, and how they could benefit the company. This will help you stand out as a candidate who’s not just qualified but genuinely enthusiastic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at M&S and contributing to our mission.
We think you need these skills to ace Software Engineering Manager - Online (Returns and Service Comms)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Software Engineering Manager role. Highlight your leadership experience and technical expertise, especially in Java and scalable back-end solutions.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission at M&S. Share specific examples of your past achievements that demonstrate your ability to lead and innovate.
Showcase Your Technical Skills: Don’t shy away from listing your technical proficiencies! Mention your experience with tools like GitHub Actions, Salesforce products, and any other relevant technologies that could set you apart as a candidate.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Marks & Spencer
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like Java, Spring, and GraphQL. Brush up on your knowledge of these tools and be ready to discuss how you've used them in past projects.
✨Showcase Your Leadership Skills
As a Software Engineering Manager, you'll need to demonstrate your ability to build and lead teams. Prepare examples of how you've mentored engineers or fostered collaboration in previous roles. Highlight any successful projects that resulted from your leadership.
✨Understand Agile Methodologies
Since the role involves overseeing Agile delivery, be prepared to discuss your experience with Agile practices. Share specific instances where you’ve managed project timelines, risks, and team dynamics to ensure successful software delivery.
✨Emphasise Quality Assurance
Quality is key in this role, so be ready to talk about how you’ve established quality standards in your previous work. Discuss your approach to maintaining software systems and resolving issues promptly, showcasing your commitment to delivering high-quality products.
