Software Engineering Manager - Loyalty - London, Greater London
Software Engineering Manager - Loyalty - London, Greater London

Software Engineering Manager - Loyalty - London, Greater London

London Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic software engineering team to deliver innovative solutions for millions of customers.
  • Company: Join M&S, a beloved brand committed to inclusivity and ethical values.
  • Benefits: Enjoy 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
  • Why this job: Be part of a transformative digital journey in a supportive and collaborative environment.
  • Qualifications: Experience in software engineering and team leadership is essential; strong communication skills are a must.
  • Other info: M&S values diversity and offers adjustments during the recruitment process.

The predicted salary is between 60000 - 84000 £ per year.

Software Engineering Manager – Loyalty – London, Greater London

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams – designing, building, releasing, and maintaining products. Working as an equal partner with the Product and Delivery you will deliver sophisticated and robust solutions to solve daring problems for our customers.

All the details

You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. The M&S Loyalty Offers team is responsible for building tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate & personalize offers, we work closely with the core loyalty platform team to progress offers and missions based on customer activity & purchases.

What You\’ll Do

The Software Engineering Manager role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:

  • Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects.
  • Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
  • Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team\’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

  • Previous polyglot hands-on senior software engineer
  • Experience working on highly scalable software solutions across web or backend
  • Extensive background in software engineering with several years’ experience in a variety of systems and technologies
  • Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
  • Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
  • Promoter of DevOps: you build it, you run it.

Tech Stack

M&S uses a variety of technologies including;

  • Java, Spring, SpringBOOT, Micronaut
  • React, Next.js, Typescript, Angular
  • Azure Cloud, Kubernetes, Dynatrace (observability)
  • SQL Server, MongoDB
  • Ignite, Redis

What’s In It For You

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone’s Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-Hybrid #LI-JE1

Software Engineering Manager - Loyalty - London, Greater London employer: Marks & Spencer

At M&S, we pride ourselves on being an inclusive and dynamic employer that values individuality and fosters a culture of collaboration and innovation. As a Software Engineering Manager in London, you'll not only lead a high-performing team but also enjoy competitive benefits such as a generous discount, flexible working arrangements, and extensive training programmes to support your professional growth. Join us in redefining retail and be part of a community that is committed to making a positive impact for our customers and colleagues alike.
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Contact Detail:

Marks & Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineering Manager - Loyalty - London, Greater London

✨Tip Number 1

Familiarise yourself with M&S's core values and mission. Understanding their commitment to ethical practices and customer service will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Highlight your experience in building and leading high-performing teams. Be prepared to discuss specific examples of how you've fostered collaboration and innovation within your previous teams, as this is a key aspect of the role.

✨Tip Number 3

Brush up on your knowledge of the tech stack mentioned in the job description, particularly Java, Kotlin, and Azure. Being able to speak confidently about these technologies will demonstrate your technical expertise and readiness for the role.

✨Tip Number 4

Prepare to discuss your approach to agile delivery and project management. M&S is looking for someone who can oversee project execution effectively, so be ready to share your strategies for managing timelines, risks, and team dynamics.

We think you need these skills to ace Software Engineering Manager - Loyalty - London, Greater London

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Architecture
Cloud Technologies (Azure)
Java / Kotlin
GraphQL
DevOps Practices
Testing Strategies
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Excellent Communication Skills
Servant Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in software engineering and team management. Focus on your achievements in leading teams, delivering projects, and any specific technologies mentioned in the job description.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your background aligns with M&S's values and their ambition to create a best-in-class software engineering team.

Showcase Technical Expertise: In your application, emphasise your technical skills, especially in Java/Kotlin and cloud technologies like Azure. Provide examples of how you've applied these skills in previous roles to solve complex problems.

Highlight Leadership Experience: Discuss your experience in building and mentoring high-performing teams. Include specific examples of how you've fostered collaboration and innovation within your teams, as this is crucial for the role.

How to prepare for a job interview at Marks & Spencer

✨Show Your Passion for Software Engineering

Make sure to express your enthusiasm for software engineering and the role of a manager. Talk about your previous experiences and how they have shaped your passion for building high-quality software solutions.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully built and led teams in the past. Highlight your ability to foster collaboration, innovation, and continuous improvement within your team, as these are key aspects of the role.

✨Understand the Tech Stack

Familiarise yourself with the technologies mentioned in the job description, such as Java, Kotlin, and Azure. Be ready to discuss how your experience aligns with these technologies and how you can leverage them to drive the team's success.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving abilities and interpersonal skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to lead and influence both technical and non-technical stakeholders.

Software Engineering Manager - Loyalty - London, Greater London
Marks & Spencer
Location: London

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