At a Glance
- Tasks: Lead M&S TV content strategy and engage audiences across platforms.
- Company: Join the innovative team at Marks & Spencer, a leader in retail.
- Benefits: Enjoy a 20% discount, competitive holidays, and wellbeing support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Shape the future of retail media and make a real impact.
- Qualifications: Experience in content strategy, audience growth, and community management.
The predicted salary is between 25785 - 31515 £ per year.
What’s in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
What you'll do: Shape the future of M&S TV. You’ll lead the content, audience and talent strategy behind a bold, culturally relevant channel that entertains, inspires and drives growth. From commissioning standout formats and growing our YouTube community to securing brilliant talent and protecting usage rights, you’ll turn audience insight into content people choose to watch, share and shop.
- Own the M&S TV content and editorial strategy across Food, Fashion, Home & Beauty, creating a clear programming plan and distinctive creative thread.
- Turn audience insight, brand priorities and cultural trends into entertaining formats that build repeat viewing and commercial impact.
- Set the YouTube growth strategy and publishing calendar, with final approval of titles, thumbnails, metadata and cadence.
- Grow and protect the community through active engagement, moderation, sentiment monitoring and timely escalation.
- Lead the talent strategy—sourcing and approving presenters, guests and creators while owning relationships, budgets and contingency plans.
- Ensure every talent agreement and usage right is centrally tracked, compliant and audit-ready.
- Direct South Shore and agency partners, using performance data to improve content and optimise distribution across YouTube, Instagram, TikTok and M&S.com.
Who you are:
- Strong progress towards 300,000 subscribers by March 2027 and longer-term growth ambitions.
- Higher watch time, view-through, engagement and sales across content pillars.
- Positive community sentiment and responsive audience management.
- Compelling formats that entertain as strongly as they sell.
- 100% of talent usage rights tracked, with no compliance gaps or unplanned fee overruns.
- Proven content strategy, editorial commissioning and audience-growth experience.
- Deep knowledge of YouTube and organic social, including optimisation and performance analysis.
- Experience managing talent, creators or influencers, including contracts and usage rights.
- Strong community management, stakeholder leadership and analytical skills.
- Confidence directing production companies and agencies without direct line-management authority.
- Experience with media partners, rights-management tools or digital asset systems would be an advantage.
Everyone's Welcome: We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Social Media Lead - FTC until end of March 27 employer: Marks & Spencer
Joining M&S as a Senior Technical Program Manager means becoming part of a vibrant and inclusive team dedicated to delivering exceptional customer experiences. With competitive benefits like a generous pension scheme, extensive training programmes, and a strong focus on employee wellbeing, M&S fosters a culture of growth and collaboration. Located in a dynamic environment, you'll have the opportunity to lead transformative projects while enjoying a supportive work-life balance and the chance to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Lead - FTC until end of March 27
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Social Media Lead - FTC until end of March 27
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Marks & Spencer from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Marks & Spencer specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Marks & Spencer
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Marks & Spencer, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Marks & Spencer you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Marks & Spencer that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Marks & Spencer, so think on your feet and don't hesitate to showcase your creativity!
