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- Tasks: Lead the team in delivering a top-notch shopping experience and ensure smooth store operations.
- Company: Join a dynamic food retail environment at Weymouth Gateway.
- Benefits: Competitive pay with an unsocial hours premium and opportunities for growth.
- Other info: Must be 18 or over due to operational hours and responsibilities.
- Why this job: Be a key player in creating a vibrant store atmosphere and enhancing customer service.
- Qualifications: Leadership skills and a passion for teamwork are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Week 1:
- Monday 15:00-23:00
- Tuesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
- Saturday 15:00-23:00
- Sunday 14:00-22:00
- Tuesday 04:00-12:00
- Wednesday 04:00-12:00
- Thursday 04:00-12:00
- Friday 04:00-12:00
Under 18 Disclaimer: This job role involves working both early mornings and late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Responsibilities:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Weymouth Gateway employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Weymouth Gateway
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Lead - Food - Weymouth Gateway
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love working in the food industry. Share any relevant experiences or skills that make you a great fit for the Shift Lead role. We want to see your enthusiasm shine through!
Highlight Your Leadership Skills: As a Shift Lead, you'll be coordinating a team and driving productivity. Make sure to mention any previous leadership roles or experiences where you've successfully managed a team. We’re looking for someone who can inspire and motivate others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to highlight your key skills and experiences. We appreciate clarity, and it helps us quickly see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Marks & Spencer
✨Know Your Shift Patterns
Make sure you’re familiar with the specific shift patterns mentioned in the job description. Being able to discuss your availability and how you can manage those early mornings and late nights will show that you're serious about the role.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll need to coordinate resources and lead a team. Prepare examples of how you've successfully led a team or managed operations in previous roles. This will help you stand out as a candidate who can take charge.
✨Showcase Customer Service Experience
Customer service is key in this role. Be ready to share specific instances where you’ve gone above and beyond for customers. Highlighting your ability to create a great team atmosphere and model excellent customer service will resonate well.
✨Understand Operational Responsibilities
Familiarise yourself with the operational tasks mentioned, like cash handling and compliance. Being able to discuss how you would ensure a clean, safe, and well-presented store will demonstrate your readiness for the role.