At a Glance
- Tasks: Lead the team to ensure a smooth operation and excellent customer service.
- Company: Join a well-known food retailer with a focus on teamwork and inclusivity.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development in a fast-paced environment.
- Why this job: Perfect for those ready to take charge and make a real impact in a busy store.
- Qualifications: Must be 18 or older; leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Work Pattern:
- Week 1:
- Monday: 13:30–21:30
- Tuesday: 13:30–21:30
- Wednesday: 13:30–21:30
- Thursday: 13:30–21:30
- Saturday: 13:30–21:30
- Week 2:
- Sunday: 10:00–18:00
- Monday: 13:30–21:30
- Wednesday: 13:30–21:30
- Thursday: 13:30–21:30
- Friday: 13:30–21:30
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Slough Bath Road Simply Food employer: Marks & Spencer
At Simply Food, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Shift Lead in Slough, you'll benefit from comprehensive training and development opportunities, ensuring your growth within the company while enjoying a supportive team atmosphere. With competitive pay and a commitment to employee well-being, Simply Food is an excellent employer for those seeking a rewarding career in the food retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Slough Bath Road Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Slough Bath Road Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can step up and take charge, especially in a busy environment like ours!
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks you've handled that relate to the Shift Lead position. Use examples that demonstrate your ability to deliver great customer service and maintain a well-presented store.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Let your personality shine through, but ensure it aligns with the M&S behaviours and expectations we value.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like coordinating resources, leading the fill operation, and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service
Customer service is crucial in this role. Be ready to discuss how you've provided excellent service in previous jobs. Think of specific instances where you went above and beyond for customers, as this will highlight your commitment to creating a positive shopping experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
