At a Glance
- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a supportive team culture.
- Why this job: Be a key player in creating a welcoming shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 28000 € per year.
Work Pattern
- Week 1
- Monday: 06:00 – 14:00
- Tuesday: 06:00 – 14:00
- Wednesday: 06:00 – 14:00
- Friday: 06:00 – 14:00
- Saturday: 06:00 – 14:30
- Week 2
- Sunday: 09:30 – 18:00
- Monday: 12:00 – 20:00
- Tuesday: 12:00 – 20:00
- Thursday: 12:00 – 20:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Shrewsbury employer: Marks & Spencer
As a Shift Lead at our Shrewsbury location, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture. We offer competitive benefits, opportunities for personal and professional growth, and the chance to make a meaningful impact in your community through exceptional customer service. Join us to lead a dedicated team in creating a welcoming environment while enjoying the unique advantages of working in a supportive and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food industry. You never know who might have a lead on a Shift Lead position or can give you insider info about the company.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and operational management. Think about your past experiences where you’ve led a team or improved processes, and be ready to share those stories!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with hiring managers, let them know why you’re excited about being a Shift Lead. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Lead - Food - Shrewsbury
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Lead, we want to see your ability to lead and motivate a team. Highlight any previous experience where you've successfully managed a team or coordinated resources. This will show us you're ready to take on the responsibilities of the role.
Be Specific About Your Experience:When detailing your work history, be specific about your roles and achievements. Use examples that demonstrate your operational skills and customer service excellence. We love seeing how you've made a difference in past positions!
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'coordinating resource' and 'driving productivity'. This helps us see that you understand what we're looking for and that you're a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like coordinating resources, leading the fill operation, and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. Highlighting these skills will demonstrate that you can step up in the absence of the Colleague Manager.
✨Emphasise Safety and Compliance
Since health and safety are crucial in this role, be ready to discuss how you prioritise safety in the workplace. Share any relevant experiences where you ensured compliance with regulations or improved safety standards. This shows that you take these responsibilities seriously.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, store culture, or operational challenges they face. This not only shows your interest but also helps you gauge if the company is the right fit for you.
