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- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Flexible shifts, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a strong emphasis on safety and inclusivity.
- Why this job: Be a key player in creating a welcoming shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
Work Pattern
- Week 1
- Monday 13:30 - 21:30
- Tuesday 13:30 - 21:30
- Saturday 13:30 - 21:30
- Wednesday 10:00 - 18:00
- Thursday 05:00 - 13:00
- Tuesday 05:00 - 13:00
- Saturday 05:00 - 13:00
- Wednesday 13:30 - 21:30
- Thursday 13:30 - 21:30
- Friday 10:00 - 18:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Reigate Simply Food employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Reigate Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your leadership skills! As a Shift Lead, you'll need to demonstrate your ability to coordinate and motivate a team. Think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Shift Lead - Food - Reigate Simply Food
Some tips for your application 🫡
Show Your Leadership Skills: As a Shift Lead, you'll be guiding your team, so make sure to highlight any previous leadership experience in your application. We want to see how you can motivate and coach others to achieve great results!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks that relate to the job description. Mention any experience with operational processes, customer service, or team coordination to show us you're the right fit for the role.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a job application! Use a friendly tone but keep it professional. Show us your personality while still being respectful and clear in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead at Simply Food. Familiarise yourself with the key tasks like coordinating resources, leading the fill operation, and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. Highlight how you can create an inclusive atmosphere and model great customer service.
✨Understand Health and Safety Regulations
Since this role involves compliance with health and safety legislation, brush up on relevant regulations. Be ready to discuss how you would ensure a safe working environment for your colleagues and customers, as this shows your commitment to workplace safety.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, store operations, or growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.