At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure smooth operations.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth within the company.
- Other info: Dynamic role with plenty of hands-on experience and career advancement potential.
- Why this job: Be a key player in creating a vibrant store atmosphere and making customers smile.
- Qualifications: Must be 18+, with leadership skills and a passion for great service.
The predicted salary is between 24000 - 28000 € per year.
Work Pattern
- Sunday 10:30-18:30
- Tuesday 13:30-21:30
- Wednesday 13:30-21:30
- Thursday 13:30-21:30
- Friday 13:30-21:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Oxford Cowley Road Simply Food employer: Marks & Spencer
At Simply Food on Oxford Cowley Road, we pride ourselves on fostering a dynamic and inclusive work culture where every team member is valued. As a Shift Lead, you'll not only enjoy competitive benefits and opportunities for personal growth but also play a crucial role in creating a vibrant shopping experience for our customers. Join us to be part of a supportive team that encourages collaboration and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Oxford Cowley Road Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can lead the fill operation and support your colleagues.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully coordinated teams or improved processes in previous roles. This is your chance to shine and demonstrate that you can drive productivity on the sales floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show that you’re keen on joining the team.
We think you need these skills to ace Shift Lead - Food - Oxford Cowley Road Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can step up and take charge, especially in a busy environment like ours!
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks you've handled that relate to the job description. Mention how you've contributed to creating a clean and safe environment or improved customer service – we love those details!
Demonstrate Your Team Spirit:We’re all about teamwork here at StudySmarter, so let us know how you’ve fostered a great team atmosphere in past jobs. Share examples of how you’ve supported colleagues and contributed to a positive work culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like coordinating resources and leading the fill operation. This will help you demonstrate your knowledge and show that you're ready to take charge.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will highlight your ability to create a great team atmosphere and drive performance.
✨Emphasise Customer Service
Customer service is crucial in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would model great customer service and ensure a quick payment experience for shoppers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and expectations for the Shift Lead role. This shows your genuine interest and helps you assess if the job is the right fit for you.
