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- Tasks: Lead daily operations and ensure a ready-to-trade sales floor.
- Company: A leading retail company in the UK with a focus on customer experience.
- Benefits: Flexible shifts and a dynamic work environment.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Customer service skills, digital capability, and flexibility required.
- Other info: Exciting opportunity for growth in a fast-paced retail setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail company in the UK is seeking a Shift Lead to oversee daily operations, ensuring a ready-to-trade sales floor.
Key responsibilities include:
- Leading the fill operation
- Coaching colleagues
- Maintaining a clean and safe environment
Candidates should possess customer service skills, digital capability, and flexibility. This full-time role offers flexible shifts in a dynamic retail setting. Join us for an exciting opportunity to make a difference in the customer experience!
Shift Lead, Food Operations & Store Readiness employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead, Food Operations & Store Readiness
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. They can give you the inside scoop on what it’s really like to work as a Shift Lead and might even refer you!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with leading operations and coaching colleagues. We want you to shine when discussing your customer service skills!
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you’ve used technology in previous roles. This is key for a position that values digital capability, so let’s make sure you highlight that!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Lead, Food Operations & Store Readiness
Some tips for your application 🫡
Show Your Leadership Skills: As a Shift Lead, you'll be guiding your team, so make sure to highlight any previous experience in leadership roles. Share specific examples of how you've motivated and coached colleagues in the past.
Emphasise Customer Service Experience: Customer service is key in this role! Be sure to mention any relevant experience you have in providing excellent service. We want to see how you've gone above and beyond to enhance the customer experience.
Be Digital Savvy: In today's retail environment, being comfortable with digital tools is essential. Mention any tech skills or experiences that showcase your ability to adapt to new systems and processes.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Marks & Spencer
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and lead operations. Prepare examples from your past experiences where you've successfully led a team or improved processes. Highlight your ability to motivate others and maintain a positive work environment.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled challenging customer situations in the past. Use specific examples that showcase your problem-solving skills and your commitment to enhancing the customer experience.
✨Be Ready for Flexibility Questions
Since the role offers flexible shifts, expect questions about your availability and adaptability. Think about times when you've had to adjust your schedule or take on different responsibilities. Show that you're open to change and can thrive in a dynamic environment.
