At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure store readiness.
- Company: Join the vibrant Simply Food team at M&S on Eccleshall Road.
- Benefits: Enjoy competitive pay, including extra for late shifts, and a supportive work environment.
- Other info: Great opportunity for growth in a fast-paced, fun atmosphere.
- Why this job: Be a key player in a dynamic team and make a real impact every day.
- Qualifications: Must be 18+ with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
Work Pattern
- Sunday 10:00-18:00
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Saturday 13:30-21:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Eccleshall Road Sheffield Simply Food employer: Marks & Spencer
At Simply Food, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the heart of our operations. Located in the vibrant area of Eccleshall Road, Sheffield, we provide our Shift Leads with competitive pay, including additional night shift bonuses, and ample opportunities for personal and professional growth within a supportive and inclusive culture. Join us to be part of a team that values your contributions and fosters a sense of belonging while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Eccleshall Road Sheffield Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Eccleshall Road Sheffield Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can step up and take charge, especially during busy times!
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks that relate to the job description. Mention how you've contributed to a clean, safe, and well-presented environment, as this is key for us at Simply Food.
Demonstrate Your Customer Service Skills:We love candidates who can show they understand great customer service. Share examples of how you've gone above and beyond for customers in the past, as this will resonate with our values.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead at Simply Food. Familiarise yourself with the key tasks like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and drive productivity. Prepare examples from your past experiences where you've successfully led a team or improved processes. This will demonstrate your capability to handle the responsibilities of the position.
✨Emphasise Customer Service
Customer service is crucial in this role. Be ready to discuss how you've provided excellent service in previous jobs. Think of specific instances where you went above and beyond for customers, as this will highlight your alignment with the company's values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store operations, or growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
