At a Glance
- Tasks: Lead the night fill-operation, ensuring a ready-to-trade sales floor.
- Company: Join a dynamic foodhall team at Chelmsford Westway.
- Benefits: Earn an extra £3.00 p/h for unsociable hours and enjoy a vibrant work atmosphere.
- Other info: Great opportunity for growth in a supportive team culture.
- Why this job: Perfect for night owls looking to make an impact in a fast-paced environment.
- Qualifications: Must be 18+ with strong leadership and teamwork skills.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern
- Week 1: Sunday: 21:00-07:00
- Tuesday: 21:00-07:00
- Wednesday: 21:00-07:00
- Thursday: 21:00-07:45
- Week 2: Monday: 21:00-07:00
- Tuesday: 21:00-07:00
- Friday: 21:00-07:45
- Saturday: 21:00-07:00
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose
- To lead the fill-operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the fill-operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Chelmsford Westway Foodhall employer: Marks & Spencer
At Chelmsford Westway Foodhall, we pride ourselves on being an excellent employer that values teamwork and inclusivity. Our night shift roles come with a competitive unsocial premium, fostering a supportive work culture where employees can thrive and grow. With opportunities for coaching and leadership development, we ensure our team members are well-equipped to deliver exceptional service while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Chelmsford Westway Foodhall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the foodhall and its values. This way, you can show how you fit right in with their vibe and what they stand for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Shift Lead and be ready to share examples of your leadership skills.
✨Tip Number 3
Dress the part! Even though it’s a foodhall, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the workplace.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Shift Lead - Food - Chelmsford Westway Foodhall
Some tips for your application 🫡
Show Your Night Owl Side:Since this role involves working through the night, make sure to highlight your ability to thrive during late hours. Share any previous experience you have with night shifts or how you manage your energy levels during those hours.
Lead with Confidence:As a Shift Lead, you'll be responsible for coordinating the team and ensuring everything runs smoothly. Use your application to showcase any leadership experience you have, whether it's in a work setting or even in group projects. We want to see how you can inspire and motivate others!
Be Specific About Your Skills:When detailing your skills, be specific about how they relate to the tasks mentioned in the job description. For example, if you have experience in coaching or training colleagues, mention that! It shows us you're ready to step up and lead the fill-operation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Marks & Spencer
✨Know Your Night Shift
Since this role involves working through the night, make sure you understand the challenges and benefits of night shifts. Be ready to discuss how you manage your time and energy during these hours, and share any previous experience you have with similar schedules.
✨Showcase Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach colleagues and drive productivity. Highlight any specific strategies you've used to create a positive team atmosphere.
✨Understand Operational Tasks
Familiarise yourself with the operational tasks mentioned in the job description, such as resource allocation and ensuring a clean store. Be prepared to discuss how you would implement these processes efficiently and share any relevant experiences that demonstrate your operational knowledge.
✨Customer Service is Key
This role requires excellent customer service skills. Think of examples where you've gone above and beyond for customers or resolved issues effectively. Be ready to explain how you would model great customer service for your team and ensure a positive shopping experience.
