At a Glance
- Tasks: Lead service management excellence and ensure compliance across IT services.
- Company: Marks & Spencer, a renowned retail giant with a commitment to quality.
- Benefits: Competitive salary, discounts, holidays, bonuses, and training opportunities.
- Other info: Join a supportive environment focused on professional growth and innovation.
- Why this job: Drive impactful improvements in service management and engage with dynamic teams.
- Qualifications: Deep expertise in Service Management with strong analytical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Marks & Spencer is seeking a Senior Service Assurance Manager to drive excellence in Service Management delivery. You will ensure compliance and integration across IT services while promoting frameworks like ITIL4 and DevOps.
Your role will involve monitoring performance, addressing risks, and implementing improvements while engaging with team leaders and stakeholders.
Ideal candidates will possess deep expertise in Service Management and have strong analytical and communication skills.
The role offers competitive benefits including discounts, holidays, bonuses, and training opportunities.
Senior Service Management & Reliability Lead employer: Marks & Spencer
Marks & Spencer is an excellent employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With competitive benefits such as discounts, holidays, bonuses, and extensive training opportunities, employees are empowered to excel in their roles while contributing to the company's commitment to service excellence in a supportive environment.
