At a Glance
- Tasks: Lead the transformation of our Warehouse Management Systems for operational excellence.
- Company: Join M&S, a forward-thinking retail leader committed to innovation and inclusivity.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team shaping the future of retail.
- Why this job: Make a real impact on supply chain technology and drive meaningful change.
- Qualifications: Experience in Product Management and understanding of warehouse operations required.
The predicted salary is between 60000 - 75000 £ per year.
This role will be critical to delivering the End‑to‑End Transformation of our supply chain technology, ensuring our Warehouse Management Systems (WMS) enable growth, resilience and operational excellence across M&S.
As a Senior Product Manager, you will own the strategic direction of our WMS products, leading complex, business‑critical platforms used across distribution and fulfilment operations. You will act as the voice of the customer and colleague at the intersection of operations, technology and business strategy. You will define a compelling product vision and roadmap that supports volume growth, automation, efficiency and future ways of working.
Working in partnership with Engineering, Architecture and Supply Chain and Logistics leadership, you will prioritise investment to maximise operational value, ensuring solutions are valuable, viable, usable and feasible for the business. You will also play a key role in developing Product Management maturity, providing leadership, coaching and thought leadership across the community.
What you'll do
- Own and communicate the long‑term product vision and roadmap for Warehouse Management Systems.
- Manage complex products with significant operational and commercial impact, delivering measurable value.
- Work closely with Supply Chain and Logistics leadership to align product outcomes to business strategy.
- Balance strategic transformation, operational efficiency, risk, resilience, and technical health within the product backlog.
- Ensure effective integration across the wider supply chain technology landscape.
- Define, track and report on product success using operational KPIs and OKRs.
- Support live service and DevOps ways of working, ensuring system stability and continuous improvement.
- Lead discovery into future warehouse capabilities, including automation, optimisation and data‑driven decision making.
- Mentor Product Managers and contribute to the ongoing maturity of the Product Management Community.
- Provide thought leadership on modern, product‑led delivery within operational technology.
Who you are
- Significant experience in Product Management delivering enterprise‑scale platforms.
- Deep experience with Warehouse Management Systems in complex, high‑volume environments.
- Strong understanding of warehouse and distribution operations. Preferably experienced in large UK retail or multi-channel supply chains.
- Proven ability to define strategic product roadmaps and influence senior stakeholders.
- Experience working in DevOps or always‑on operational environments.
- Desirable experience: exposure to warehouse automation or robotics & experience delivering large‑scale transformation programmes.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Senior Product Manager – Warehouse Platform (12 Mo FTC) employer: Marks & Spencer
Marks & Spencer is an exceptional employer, offering a dynamic and inclusive work environment that fosters innovation and collaboration. As a Senior Product Manager, you will play a pivotal role in transforming our supply chain technology while benefiting from competitive perks such as a generous colleague discount, tailored training, and comprehensive wellbeing support. With a strong commitment to employee growth and a focus on doing the right thing, M&S provides a meaningful and rewarding career path for those looking to make a difference in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager – Warehouse Platform (12 Mo FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at M&S. A friendly chat can open doors and give you insights that might just help you land that Senior Product Manager role.
✨Tip Number 2
Prepare for the interview by understanding the company's vision and values. M&S is all about quality and service, so think about how your experience aligns with their goals and be ready to share specific examples.
✨Tip Number 3
Showcase your leadership skills! As a Senior Product Manager, you'll need to mentor others and lead projects. Be sure to highlight any past experiences where you've successfully guided teams or influenced stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the M&S team.
We think you need these skills to ace Senior Product Manager – Warehouse Platform (12 Mo FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Warehouse Management Systems and product management. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Strategic Vision:In your application, emphasise your ability to define a compelling product vision and roadmap. We’re looking for someone who can articulate how they’ve influenced product strategy in the past, so share specific examples that demonstrate your strategic thinking.
Highlight Collaboration Skills:Since this role involves working closely with various teams, make sure to mention your experience collaborating with engineering, supply chain, and logistics leadership. We love seeing candidates who can work well across different functions and drive results together!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your WMS Inside Out
Make sure you have a solid understanding of Warehouse Management Systems and their role in supply chain operations. Brush up on the latest trends in automation and data-driven decision-making, as these will likely come up during your interview.
✨Align with Business Strategy
Be prepared to discuss how your product vision aligns with the broader business strategy. Think about examples from your past experience where you've successfully balanced operational efficiency with strategic transformation.
✨Showcase Your Leadership Skills
As a Senior Product Manager, you'll need to demonstrate your ability to lead and mentor others. Share specific instances where you've provided thought leadership or coached team members, especially in complex environments.
✨Prepare for Stakeholder Engagement
Expect to engage with senior stakeholders during the interview. Prepare to discuss how you've influenced decision-making in previous roles and how you plan to communicate your product roadmap effectively to various teams.
