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- Tasks: Deliver exceptional customer experiences and promote our amazing products.
- Company: Join M&S, a leader in retail with a focus on inclusivity and innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be the face of M&S and make a real impact in your community.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 1040 - 1248 £ per month.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This role requires evening and weekend availability as well as weekdays. All contracts will be 16 Hours on a fixed shift pattern, all hours above 16 hours will be rostered on a flexible basis.
PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities- Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
- Always put the customer first and prioritise customer before task.
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
- Involvement in Plan A activity to support store and local community initiatives.
- Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points.
- Store
- Understand the store business priorities and play your part to improving the store performance.
- Follow safe and legal working practices.
- Make every penny count by working productively and minimise losses throughout the store.
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team
- Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
- Own your personal development, continuing to look for opportunities to grow your knowledge.
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Sales Advisor, Killarney, Food Hall - Killarney, Kerry employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor, Killarney, Food Hall - Killarney, Kerry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, especially around customer service and inclusivity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your selling skills! Since this role is all about creating an exceptional shopping experience, think of examples where you've successfully sold a product or helped a customer. Be ready to share these stories during your interview to demonstrate your ability to put customers first.
✨Tip Number 3
Show your flexibility! M&S values adaptability, so be prepared to discuss how you've worked in different roles or adapted to changing situations in the past. Highlighting your willingness to support your colleagues and meet customer needs will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the M&S careers page. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Sales Advisor, Killarney, Food Hall - Killarney, Kerry
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique background and experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Advisor role. Mention specific examples of how you've put customers first in previous jobs – we love that!
Show Your Passion for Customer Service: Since this role is all about creating an exceptional shopping experience, share your enthusiasm for customer service. Talk about times when you went above and beyond to help a customer – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll get all the latest updates on your application status. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S products. Being able to confidently discuss their offerings and how they can enhance the customer experience will show your enthusiasm and readiness for the role.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you prioritised customer needs over tasks. This will demonstrate that you understand the importance of creating an exceptional shopping experience, which is key for a Sales Advisor.
✨Flexibility is Key
Since the role requires evening and weekend availability, be ready to discuss your flexibility during the interview. Highlight any previous roles where you adapted to changing schedules or supported your team during busy periods.
✨Show Your Team Spirit
M&S values teamwork, so think of instances where you collaborated with colleagues to achieve a common goal. Sharing these stories will illustrate your ability to work well within a team and contribute to a positive store environment.
