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For Companies At a Glance
- Tasks: Lead store operations, ensuring excellent service and high standards.
- Company: Join the dynamic team at Marks & Spencer, a leader in retail innovation.
- Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
- Why this job: Shape the future of retail while developing your leadership skills.
- Qualifications: Experience in retail or customer-focused environments is essential.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations. As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop.
Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer‑focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - South West Area employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - South West Area
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Store Manager or Deputy Store Manager role, especially around leadership and customer service.
✨Tip Number 3
Show off your passion! During the interview, share specific examples of how you've led teams or improved customer experiences in previous roles. This will demonstrate your ability to drive performance and create a thriving store environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - South West Area
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and a great workplace for your team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for leaders who can drive performance and inspire teams, so connect your past roles to what we’re doing at M&S.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see how you fit into our vision.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Store Inside Out
Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy Store Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on coaching and developing others. Be ready to discuss how you can create a thriving culture in the store.
✨Be Data-Driven
Familiarise yourself with retail metrics and how they impact store performance. During the interview, be prepared to discuss how you’ve used data to make informed decisions that improved sales or customer experience. This will demonstrate your commercial focus.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you had to make quick decisions or manage conflicts, and explain your thought process clearly. This will highlight your adaptability and resilience.
