At a Glance
- Tasks: Lead store operations, drive performance, and create a thriving shopping environment.
- Company: Join M&S, a dynamic and inclusive retail leader.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Why this job: Shape the future of retail while developing your leadership skills.
- Qualifications: Retail leadership experience and a passion for customer service.
- Other info: Be part of a diverse team making a real impact.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations.
As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer‑focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area
✨Tip Number 1
Get to know the company! Research M&S and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle specific situations and be ready to share your experiences that align with M&S's expectations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for our customers!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and operations. We love seeing how your skills align with what we’re looking for in a Store Manager or Deputy Store Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Marks & Spencer
✨Know Your Store Inside Out
Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a potential Store Manager or Deputy Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams, managed conflicts, and improved performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Retail is all about the customer, so be ready to discuss how you would enhance the shopping experience. Think of specific strategies you've implemented in the past that improved customer satisfaction and loyalty. This will highlight your customer-focused mindset.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the store's culture, challenges, and future plans. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.