At a Glance
- Tasks: Lead learning experiences and support colleague growth across various career stages.
- Company: Join M&S, a dynamic and inclusive retail leader transforming the industry.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Be part of a diverse team committed to innovation and positive change.
- Why this job: Make a real impact by developing talent and shaping exceptional learning journeys.
- Qualifications: Experience in learning and development within retail, strong coaching and relationship skills.
The predicted salary is between 45000 - 55000 £ per year.
Description
What You Will Do
- Lead the learning experience for all colleague groups, including early careers, apprenticeships and senior hires, ensuring a consistent and high-quality development journey.
- Manage regional My Welcome hubs and employability programmes, delivering exceptional onboarding experiences and coordinating learning events across the region.
- Support regional talent through learning programmes, providing ongoing development support and ensuring all learning plans are executed accurately through the Customer Assistant Learning team.
- Line manage and coach Customer Assistant Learning colleagues, ensuring clear development plans are in place and Academy principles are consistently delivered.
- Drive completion of mandatory e-learning and ensure learning capacity, resources and programmes support legal compliance and business requirements.
- Champion technical and behavioural learning initiatives, partnering with store leadership teams to support transformation projects, store openings, closures and renewals.
- Monitor learner and manager feedback, using insight and data to continuously improve the learning experience and Academy offer.
- Who You Will Be
- A passionate people developer who is committed to creating exceptional learning experiences and supporting colleague growth at every stage of their career.
- A strong coach and leader who can inspire, develop and support others to reach their full potential.
- An excellent relationship builder who works collaboratively with store leadership teams, people teams and learning partners.
- Highly organised and able to coordinate multiple learning programmes, priorities and stakeholders simultaneously.
- Proactive and solutions-focused, using feedback, insight and data to identify opportunities for continuous improvement.
- A confident communicator who can influence, engage and support colleagues at all levels of the organisation.
- What You Will Bring
- Experience delivering learning, development, onboarding or talent programmes within a retail or customer-focused environment.
- Strong coaching, stakeholder management and relationship-building skills, with the ability to influence and support a wide range of colleagues.
- Experience managing learning plans, development programmes and compliance-based training activity.
- Strong organisational and planning skills, with the ability to manage multiple priorities and ensure excellent execution.
- Experience using data and feedback to measure learning effectiveness and drive continuous improvement.
- A passion for developing talent and building capability, with an understanding of colleague development, apprenticeships and early careers programmes.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day.
We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
- Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
- Everyone’s welcome
We are ambitious about the future of retail.
We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.
We’re transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Regional Learning Partner - East Midlands, East Anglia & South Outlets employer: Marks & Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment in Ashby de la Zouch that fosters teamwork and flexibility. Our Customer Assistants in Operations enjoy competitive pay, including an unsocial hours premium, and have access to growth opportunities within a supportive culture that values hard work and dedication. Join us to be part of a team that keeps our stores running smoothly while developing your skills in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Learning Partner - East Midlands, East Anglia & South Outlets
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Marks & Spencer looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
When you come across roles like Regional Learning Partner - East Midlands, East Anglia & South Outlets at Marks & Spencer, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Regional Learning Partner - East Midlands, East Anglia & South Outlets
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Marks & Spencer, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Marks & Spencer and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Marks & Spencer
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Marks & Spencer might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Marks & Spencer.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
