At a Glance
- Tasks: Drive quality excellence and ensure products meet high standards in our Distribution Centre.
- Company: Join Marks & Spencer, a leading retailer focused on quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a team that delivers quality products and makes a real impact.
- Qualifications: Experience in automated warehousing and strong analytical skills required.
The predicted salary is between 27000 - 30000 € per year.
The key focus of this role is to drive quality excellence across our Distribution Centre. As a Quality Assurance Technician, this position works closely with the Quality Manager to support site operations in maintaining and enhancing high standards, improving processes, and ensuring all products consistently meet established quality benchmarks. This role is integral to delivering defect-free products to customers, helping the business consistently exceed expectations through a strong commitment to accuracy, compliance, and continuous improvement.
We are looking for someone who works in a collaborative way and is a customer-focused professional with strong experience in automated warehousing environments and systems such as WMS and WCS, combined with a solid understanding of Health & Safety practices. They will bring strong analytical capability, excellent communication skills, and a proactive approach to building relationships, driving continuous improvement, and supporting operational success.
Your key accountabilities will include:
- Support development and maintenance of Quality Assurance (QA) and Compliance Standards
- Drive Quality Assurance across product, process compliance (Standard Operating Procedures) and associated governance and reporting
- Review quality and compliance performance and compile reports, highlighting potential risks and issues
- Act as a contact point for operations in relation to QA and Compliance, including project involvement
- Actively seek opportunities for new ways of operating to deliver QA and Compliance improvements. Support and upskill colleagues to embed this on site and in the wider business
Your skills and experience will include:
- Strong knowledge of automated warehousing environments, including WMS/WCS, with a clear understanding of operational processes and Health & Safety standards
- Advanced analytical skills, with the ability to manipulate, interpret, and present data using Microsoft Excel and Power BI
- Collaborative and influential team player, skilled in building relationships, managing stakeholder expectations, and working towards shared goals
- Confident communicator who adapts style to suit different audiences and is comfortable providing feedback or raising potential risks to operations, safety, or customer experience
- Customer-focused and improvement-driven, demonstrating flexibility to support operational needs, contribute to training, and continuously enhance service delivery
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen! We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
Quality Technician - WK 1 & WK 2 Days Onsite employer: Marks & Spencer
Marks & Spencer is an exceptional employer, offering a collaborative and inclusive work culture that prioritises employee growth and development. With competitive benefits such as a generous colleague discount, strong pension plans, and tailored training from day one, employees are empowered to thrive in their roles while contributing to the company's mission of delivering quality and service to millions. Located in a dynamic environment, this role as a Quality Technician not only supports operational excellence but also provides opportunities for meaningful contributions to continuous improvement and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Technician - WK 1 & WK 2 Days Onsite
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you connect your experience with what they’re looking for, showing that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Brush up on your analytical skills and be ready to discuss how you've used data in past roles. Think of specific examples where you’ve driven quality improvements or tackled compliance issues – this will really impress them!
✨Tip Number 3
Be proactive during the assessment! If you get the chance to ask questions, use it to show your interest in continuous improvement. Ask about current challenges they face in QA and how you can contribute to solving them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at M&S. Good luck!
We think you need these skills to ace Quality Technician - WK 1 & WK 2 Days Onsite
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in quality assurance and automated warehousing. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, include examples of how you've used data to drive improvements in past roles. We love seeing candidates who can manipulate and present data effectively!
Communicate Clearly:Your application should reflect your excellent communication skills. Use clear and concise language, and make sure to adapt your style to suit the audience. This will show us you can engage with different stakeholders effectively.
Complete the Assessment:Don’t forget that part of the application process includes a numerical reasoning assessment. Make sure you set aside time to complete this, as it’s a key step in helping us understand your capabilities!
How to prepare for a job interview at Marks & Spencer
✨Know Your Quality Standards
Before the interview, brush up on quality assurance principles and standards relevant to the role. Familiarise yourself with common compliance benchmarks and be ready to discuss how you’ve applied these in past experiences.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities, especially with tools like Microsoft Excel and Power BI. Bring examples of how you've used data to drive improvements or solve problems in previous roles.
✨Emphasise Collaboration
This role requires a collaborative approach, so think of specific instances where you’ve successfully worked with teams to achieve quality goals. Be ready to share how you build relationships and manage stakeholder expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in quality assurance contexts. Practice articulating your thought process and decision-making strategies when faced with potential risks or compliance issues.
