At a Glance
- Tasks: Lead and innovate enterprise productivity platforms like Microsoft 365 and Teams.
- Company: Join M&S, a forward-thinking retail leader committed to quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Inclusive culture with strong support for personal and professional growth.
- Why this job: Be a key player in transforming retail through technology and collaboration.
- Qualifications: Experience in leading Microsoft 365 and related services at scale.
The predicted salary is between 75600 - 92400 £ per year.
The Platform & Engineering Manager for Productivity Engineering is accountable for executing the strategy aligned to business priorities and target architecture, platform engineering, operations, security, adoption and continuous improvement of M&S's enterprise productivity and collaboration platforms, including: Microsoft 365, Microsoft 365 Copilot, Power Platform / UiPath, Microsoft Exchange Online, Microsoft Teams, SharePoint Online, Viva Services, Copilot Studio, Enterprise Messaging & Collaboration Services.
The role owns the platform engineering roadmap, security, operational health and long-term evolution of these services, ensuring they deliver secure, resilient and high-value colleague experiences. This leader drives engineering excellence across internal and partner engineering teams while enabling adoption of secure AI, automation and collaboration capabilities that improve colleague productivity and business outcomes.
The role combines platform ownership, engineering leadership, operational accountability and people leadership to ensure productivity platforms remain secure, cost-effective, innovative and aligned to organisational strategy. You will be the platform owner, not just a platform admin. A people leader, not just a technical specialist. A retail business productivity service designer, not just an information worker tooling manager.
What you'll do:
- Own and deliver the enterprise productivity platform strategy, roadmap and lifecycle, ensuring alignment with business priorities, architecture, security and governance standards.
- Lead engineering teams across Microsoft 365, Teams, Exchange, SharePoint, Power Platform, Copilot and related services, driving automation, resilience and operational excellence.
- Enable secure adoption of collaboration, automation and AI capabilities, including governance for M365 Copilot, Copilot Studio, Agents and Power Platform integrations.
- Maintain service reliability, platform security, compliance, operational health, incident management, continuous improvement and cost optimisation across productivity services.
- Build and coach high-performing engineering teams while managing stakeholders, vendors, partners and budgets to deliver measurable colleague and business value.
Who you are:
- Enterprise productivity platform leadership, with significant experience owning and leading Microsoft 365, Teams, Exchange Online, SharePoint, Viva, Copilot and Power Platform services at scale.
- Strong technical architecture and engineering capability, including platform design, automation, observability, SRE practices and operational resilience.
- Security, compliance and governance expertise across critical enterprise platforms, including AI governance and secure Copilot adoption.
- People leadership and delivery management skills, with experience leading internal, outsourced and remote engineering teams to deliver through others.
- Stakeholder, vendor and partner management skills, including roadmap ownership, investment planning, risk management and communication with senior technical and business teams.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Platform Engineering Manager - Productivity Engineering employer: Marks & Spencer
Marks & Spencer is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place for those looking to thrive in the retail sector. With flexible working hours and a commitment to personal development, employees are encouraged to take ownership of their roles while contributing to a dynamic and supportive work culture. Join us in shaping a greener, more inspiring future in retail, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Engineering Manager - Productivity Engineering
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Marks & Spencer or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Marks & Spencer.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Marks & Spencer.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Marks & Spencer that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Platform Engineering Manager - Productivity Engineering
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Marks & Spencer.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Marks & Spencer and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Marks & Spencer
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Marks & Spencer uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
