At a Glance
- Tasks: Support onsite merchandising to enhance customer experience across web, app, and mobile.
- Company: Join M&S, a leader in transforming online shopping experiences.
- Benefits: Enjoy a 20% discount, competitive holidays, and wellbeing support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and grow your career in digital trading.
- Qualifications: Passion for online, strong attention to detail, and analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
At M&S, we’re transforming how customers shop online, delivering seamless, engaging and commercial digital experiences across every touchpoint. As an Onsite Trading Assistant, you’ll play a key role in supporting the onsite merchandising team to deliver a best-in-class customer journey across web, app and mobile.
This is a fast-paced, highly collaborative role where you’ll help execute trading activity, optimise performance and bring campaigns to life. If you’re detail-driven, commercially curious and passionate about online, this is a brilliant opportunity to grow your career in digital trading.
What you’ll do
- Support day-to-day trading activity across your business unit, ensuring the website delivers the best possible customer experience across all devices.
- Review and maintain site merchandising, ensuring content is accurate, engaging and aligned to commercial priorities.
- Plan and execute key campaigns and promotional events onsite, supporting trading and marketing objectives.
- Monitor and analyse web analytics, producing weekly and fortnightly insights to improve performance and customer journey.
- Identify opportunities to optimise customer journeys, product visibility and onsite performance.
Who you are
- A passion for online and digital, with a proactive, can-do attitude.
- Strong attention to detail and ability to manage multiple priorities effectively.
- Analytical mindset with the ability to interpret data and make recommendations.
- Good organisational skills and ability to work to deadlines in a fast-paced environment.
- Solid Microsoft Office skills.
What’s in it for you?
Working at M&S means being part of something bigger — delivering quality, value and service to millions of customers every day. We’re fast-moving, inclusive and always evolving. Here are just a few of the benefits:
- 20% colleague discount across M&S products.
- Competitive holiday allowance with option to buy more.
- Pension and life assurance.
- Tailored induction and development.
- Wellbeing support and virtual GP access.
- One paid volunteer day a year.
Everyone’s welcome
We’re committed to building diverse and inclusive teams where everyone can bring their whole selves to work. We support each other, work collaboratively and are always striving to improve. If you need any support or adjustments during the recruitment process, please let us know.
Ways of working
To stay close to our customers, our support teams work in the office three days a week, collaborating to drive creativity and connection.
Online Trading Assistant employer: Marks & Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic and inclusive work culture that fosters collaboration and creativity. As an Online Trading Assistant, you'll benefit from a competitive holiday allowance, a generous colleague discount, and tailored development opportunities, all while contributing to a meaningful customer experience in a fast-paced digital environment. Join us in our commitment to diversity and employee wellbeing, where your growth and contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Online Trading Assistant
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Marks & Spencer are looking for when hiring for a Online Trading Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Marks & Spencer for the Online Trading Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Marks & Spencer as a Online Trading Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Marks & Spencer’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Online Trading Assistant.
We think you need these skills to ace Online Trading Assistant
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Marks & Spencer, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Marks & Spencer's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Marks & Spencer. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Marks & Spencer
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Marks & Spencer uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Marks & Spencer. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
