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- Tasks: Lead a dynamic store team and drive performance in a fast-paced retail environment.
- Company: Join M&S, a diverse and inclusive company that values individuality.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Shape the future of retail and create an exceptional shopping experience.
- Qualifications: Proven leadership in retail, strong communication skills, and digital savvy.
- Other info: Be part of a transformative journey with M&S and make a real impact.
The predicted salary is between 30000 - 42000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
As a Store Manager, you’ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
What you’ll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
- Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Locations
Designate Store Manager - Norwich Area - Norwich, Norfolk employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Store Manager - Norwich Area - Norwich, Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching M&S and what makes it tick. Understanding their values and how they operate will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! As a Designate Store Manager, you'll need to showcase your experience in leading teams. Prepare a few examples of how you've built high-performing teams or tackled challenges in a retail environment to impress the interview panel.
✨Tip Number 3
Be ready to discuss data! M&S loves candidates who can use insights to drive decisions. Brush up on how you've used data in past roles to improve performance or customer experience, and be prepared to share those examples during your interview.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the store's goals, team dynamics, or upcoming initiatives. This not only demonstrates your enthusiasm but also helps you gauge if the role is right for you.
We think you need these skills to ace Designate Store Manager - Norwich Area - Norwich, Norfolk
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've led teams in fast-paced environments and what strategies you've used to drive performance and results.
Be Clear and Direct: Use straightforward language in your application. We appreciate clarity, so don’t be afraid to communicate your thoughts directly. This will show us that you can convey important messages effectively, just like you would in the role.
Demonstrate Your Commercial Acumen: Make sure to include examples of how you've used data and insights to make decisions that improved performance. We’re looking for candidates who can balance the big picture with the details, so share your experiences that showcase this skill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks & Spencer
✨Know Your Store Inside Out
Before the interview, make sure you research the specific M&S store you'll be managing. Understand its current performance, customer demographics, and any recent changes or challenges. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach in detail. Think of examples where you've successfully led a team through change or improved performance. Highlight how you build high-performing teams and create a positive culture, as this is crucial for the role.
✨Demonstrate Data Savvy
Since the role involves using data to drive decisions, come equipped with examples of how you've used data insights in previous roles. Discuss how you’ve made fast, confident decisions based on data and how you can coach others to do the same.
✨Prepare Questions That Matter
At the end of the interview, have some thoughtful questions ready. Ask about the store's vision, upcoming initiatives, or how they measure success. This not only shows your interest but also gives you insight into whether the company aligns with your values and goals.
