At a Glance
- Tasks: Lead the store operations, ensuring a smooth and efficient opening.
- Company: Join a dynamic team at a new food store in Ludlow.
- Benefits: Full-time role with flexible shifts and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and inclusivity.
- Why this job: Be part of an exciting new store launch and make a real impact.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
This is a full-time role across 5 days per week including weekends. Candidates should be fully flexible and available to work a mixture of early shifts, core shifts and late shifts where required.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Key Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service and the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Shift Lead - Food - Ludlow employer: Marks & Spencer
As a Shift Lead at our new store in Ludlow, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture. We offer comprehensive training and development opportunities to help you grow your career while enjoying competitive benefits and a supportive environment. Join us to make a meaningful impact in a role that is both challenging and rewarding, all within a community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Ludlow
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading the team and providing great service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your leadership skills! In the interview, be prepared to discuss how you would handle different situations on the shop floor. Show us that you can coordinate a team and keep things running smoothly, even when the pressure's on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen and ready to jump into the action. Don’t miss out on this opportunity!
We think you need these skills to ace New Store Opening - Shift Lead - Food - Ludlow
Some tips for your application 🫡
Show Your Flexibility:Since this role requires a mix of early, core, and late shifts, make sure to highlight your availability in your application. We want to see that you're ready to adapt and take on the challenge!
Emphasise Teamwork:This position is all about leading a team and creating a great atmosphere. Share examples of how you've worked well with others in the past, and how you can contribute to our inclusive environment at StudySmarter.
Demonstrate Customer Service Skills:Customer service is key in this role. Use your application to showcase any relevant experience you have in providing excellent service and how you can model great behaviours for your colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity – we can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead in a new store opening. Familiarise yourself with the operational tasks, customer service expectations, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Flexibility
Since this role requires full flexibility across various shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on different roles. This will demonstrate your readiness to meet the demands of the job.
✨Emphasise Teamwork and Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Share examples from past experiences where you've successfully led a group or contributed to a positive team atmosphere. This will showcase your ability to create an inclusive environment and drive productivity.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's opening plans, team dynamics, or company culture. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
