At a Glance
- Tasks: Lead the store operations, ensuring a smooth and efficient fill process.
- Company: Join a dynamic team at a new food store in Largs.
- Benefits: Full-time hours, competitive pay, and a vibrant work environment.
- Other info: Opportunity to grow within a supportive and inclusive team.
- Why this job: Be a key player in launching a new store and shaping customer experiences.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Work Pattern: This is a full time, mixed working pattern including weekends. Please note that a full work pattern will be discussed at interview.
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service and the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
New Store Opening - Shift Lead - Food - Largs employer: Marks & Spencer
As a Shift Lead at our new store in Largs, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture. We offer comprehensive training and development opportunities to help you grow your career while enjoying competitive benefits and a supportive environment that prioritises employee well-being. Join us in creating an exceptional shopping experience for our customers while being part of a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Largs
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! As a Shift Lead, you'll need to demonstrate your ability to coordinate and motivate a team. Think of examples from your past experiences where you've successfully led a group or tackled challenges head-on.
✨Tip Number 3
Be ready to discuss how you handle customer service situations. Prepare some stories that highlight your problem-solving skills and how you create a positive experience for customers. This is key for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team right from the start.
We think you need these skills to ace New Store Opening - Shift Lead - Food - Largs
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you're excited about working in a food environment. Share any relevant experience or personal stories that highlight your love for food and customer service.
Be Clear and Concise:We appreciate straightforward applications! Make sure to keep your language clear and to the point. Highlight your skills and experiences that directly relate to the Shift Lead role without going off on tangents.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention specific responsibilities from the role that you’re excited about and how your past experiences make you a great fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead in a new store opening. Familiarise yourself with the operational tasks, customer service expectations, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you coached colleagues, drove productivity, and created a positive atmosphere. This will demonstrate your capability to take charge in the absence of the Colleague Manager.
✨Emphasise Teamwork and Inclusivity
Since creating a great team atmosphere is key, think of instances where you've worked collaboratively with others. Be ready to discuss how you can contribute to an inclusive environment and support your colleagues, as this aligns with the company's values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's opening plans, team dynamics, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
