At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in our Food section.
- Company: Be part of the UK's fastest growing retailer with a dynamic team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Fast-paced environment with flexible shifts and a supportive team atmosphere.
- Why this job: Make a real impact by providing exceptional service and embracing new challenges daily.
- Qualifications: Must be over 18, with a passion for food and customer service.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Week 1
- Sunday 14:00-22:00
- Tuesday 15:00-23:00
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
- Week 2
- Monday 15:00-23:00
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
- Saturday 15:00-23:00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Food - Weymouth Gateway employer: Marks & Spencer
Joining M&S as a Customer Assistant in Weymouth Gateway means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a vibrant work culture that values teamwork and resilience. Enjoy competitive pay, including an unsocial hours premium, and the chance to make a real impact in a high-energy environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Food - Weymouth Gateway
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch gears quickly. We love team players who can jump in wherever needed, so let us know how you can contribute to our dynamic environment.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and other in-store devices. We’re looking for tech-savvy individuals who can enhance the customer experience, so make sure to mention any relevant experience.
We think you need these skills to ace New Store Opening - Customer Assistant - Food - Weymouth Gateway
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining M&S and making a difference in our customers' shopping experience.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing examples of how you've thrived under pressure or delivered exceptional service in previous roles. Don’t be shy – show us what you’ve got!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can think on their feet and communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re tech-savvy and ready to embrace the digital tools we use in-store!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This could be during busy periods or when dealing with challenging customers. Highlighting your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so share stories that demonstrate your ability to support colleagues and contribute to a positive work environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you have experience with retail technology. Mention any tools or apps you’ve used in past jobs, as being digitally confident is essential for enhancing customer experiences.
