At a Glance
- Tasks: Lead platform engineering and drive innovation in productivity tools like Microsoft 365 and Teams.
- Company: Join M&S, a leader in retail innovation and digital transformation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team committed to innovation and personal development.
- Why this job: Make a real impact on colleague experiences and drive secure AI adoption.
- Qualifications: Experience in enterprise productivity platforms and strong leadership skills required.
The predicted salary is between 75600 - 92400 £ per year.
The Platform & Engineering Manager for Productivity Engineering is accountable for executing the strategy aligned to business priorities and target architecture, platform engineering, operations, security, adoption and continuous improvement of M&S's enterprise productivity and collaboration platforms, including: Microsoft 365, Microsoft 365 Copilot, Power Platform / UiPath, Microsoft Exchange Online, Microsoft Teams, SharePoint Online, Viva Services, Copilot Studio, Enterprise Messaging & Collaboration Services.
The role owns the platform engineering roadmap, security, operational health and long-term evolution of these services, ensuring they deliver secure, resilient and high-value colleague experiences. This leader drives engineering excellence across internal and partner engineering teams while enabling adoption of secure AI, automation and collaboration capabilities that improve colleague productivity and business outcomes.
The role combines platform ownership, engineering leadership, operational accountability and people leadership to ensure productivity platforms remain secure, cost-effective, innovative and aligned to organisational strategy.
- Lead engineering teams across Microsoft 365, Teams, Exchange, SharePoint, Power Platform, Copilot and related services, driving automation, resilience and operational excellence.
- Enable secure adoption of collaboration, automation and AI capabilities, including governance for M365 Copilot, Copilot Studio, Agents and Power Platform integrations.
- Build and coach high-performing engineering teams while managing stakeholders, vendors, partners and budgets to deliver measurable colleague and business value.
Who you are:
- Enterprise productivity platform leadership, with significant experience owning and leading Microsoft 365, Teams, Exchange Online, SharePoint, Viva, Copilot and Power Platform services at scale.
- Strong technical architecture and engineering capability, including platform design, automation, observability, SRE practices and operational resilience.
- Security, compliance and governance expertise across critical enterprise platforms, including AI governance and secure Copilot adoption.
- People leadership and delivery management skills, with experience leading internal, outsourced and remote engineering teams to deliver through others.
- Stakeholder, vendor and partner management skills, including roadmap ownership, investment planning, risk management and communication with senior technical and business teams.
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day.
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
Head of Platform Engineering and Reliability - Remote (m/w/d) in Moffat employer: Marks & Spencer
Marks & Spencer is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place for those looking to thrive in the retail sector. With flexible working hours and a commitment to personal development, employees are encouraged to take ownership of their roles while contributing to a dynamic and supportive work culture. Join us in shaping a greener, more inspiring future in retail, where your contributions truly matter.
