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- Tasks: Lead food trading operations, ensuring customer-focused strategies and exceptional store experiences.
- Company: Join a leading retail brand committed to innovation and teamwork.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and comprehensive wellbeing support.
- Other info: Diverse team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic environment while shaping the future of food retail.
- Qualifications: Strong communication, problem-solving skills, and experience in multi-site operations.
The predicted salary is between 45000 - 55000 ÂŁ per year.
Act as the trusted retail voice for our Food Group, ensuring decisions are grounded in customer and colleague needs. Turn strategy into action, simplify complexity, shape commercial ideas, and embed them in stores.
Champion store insight, challenge plans for bold, achievable outcomes, and create joined‑up ways of working that drive exceptional customer experiences.
What you’ll do:
- Be the trusted retail voice for your cluster, ensuring initiatives are practical, simple and customer‑focused.
- Lead cluster trials, generate sharp insight and clear recommendations that shape wider Food Group plans.
- Drive rollout of M&S Way, embedding simple and effective processes to support store execution.
- Turn customer, store and commercial insight into clear, actionable improvements that enhance performance.
- Build strong relationships across Food Trading, Operations, Supply Chain and store leadership to enable fast, aligned decision making.
Who you are:
- Strong ability to simplify complexity and produce clear, high‑quality communications for stores and stakeholders.
- Excellent influencing, collaboration and problem‑solving skills, with resilience in fast‑changing environments.
- Proven experience operating across multiple sites/regions with strong planning, prioritisation and execution skills.
- Commercially minded, data‑informed and confident using insight, AI and benchmarking to spot opportunities early.
- Confident communicator who can translate store reality into compelling insight that influences senior stakeholders and shapes decision‑making.
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and a household member after probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to performance.
- Strong pension and life assurance.
- Tailored induction and training from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application so we can put steps in place to help you be at your best.
Trading Operations Manager in London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you refine your answers and boost your confidence when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Trading Operations Manager in London
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and get familiar with our values and culture. This will help you tailor your application to show how you fit into our team at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your ability to simplify complexity, just like the role requires!
Show Your Impact: Highlight your past experiences where you've made a difference. Use specific examples that demonstrate your problem-solving skills and how you've turned insights into actionable improvements.
Apply Early!: Since this role may close earlier than advertised due to high interest, don’t wait around! Get your application in through our website as soon as possible to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Marks & Spencer
✨Know Your Customer
Make sure you understand the customer needs and how they relate to the Food Group. Research recent trends in food retail and think about how you can simplify complexity for customers. This will show that you can be the trusted retail voice they’re looking for.
✨Showcase Your Insight Skills
Prepare examples of how you've turned data into actionable insights in previous roles. Be ready to discuss specific instances where your recommendations led to improved performance or customer experiences. This will demonstrate your ability to generate sharp insights and influence decision-making.
✨Build Relationships
Think about how you can foster strong relationships across different teams. Prepare to discuss your collaboration experiences and how you’ve worked with various stakeholders to drive initiatives. Highlighting your interpersonal skills will show you can navigate the complexities of multiple sites and regions.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to translate store realities into compelling insights, so consider rehearsing how you would present your ideas to senior stakeholders. Strong communication will be key in showcasing your influencing skills.