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- Tasks: Lead and innovate a digital product portfolio in Fashion, Home & Beauty.
- Company: Join M&S, a dynamic and inclusive retail leader.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Why this job: Shape the future of retail with innovative digital products.
- Qualifications: Extensive product management experience and strong leadership skills.
- Other info: Be part of a diverse team driving change in the retail industry.
The predicted salary is between 48000 - 72000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
As Senior Head of Product Management, you will create vision, set direction, and lead delivery of an entire digital product portfolio, typically overseeing over 15-20 product teams. You will create, refine and deliver product strategies and roadmaps, establish budgets, and implement product management disciplines to create innovative, digital products that customers love and drive commercial value at scale.
This is a highly customer focussed and highly visible role influencing and directly leading multiple digital teams. You will manage several senior stakeholders across the business to drive alignment on objectives and key results, as well as partner with cross-functional teams to create, refine and execute the product strategy in the context of company objectives.
You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S digital products to be built at scale with high agility.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you’ll do
- Lead and define the strategic vision for a portfolio of Fashion, Home & Beauty products, translating commercial and brand strategy into clear product roadmaps and OKRs that drive customer engagement and business impact.
- Drive customer-led innovation, leveraging market insight, trends, competitor analysis, and data to deliver compelling, differentiated solutions that enhance brand loyalty and commercial performance.
- Collaborate with senior stakeholders across business, product, and technology, aligning priorities, facilitating decision-making, and ensuring clear communication of product vision and roadmap.
- Ensure end-to-end product lifecycle excellence, including prioritisation, business case development, launch readiness, adoption, and ongoing optimisation with clearly defined success metrics.
- Build, inspire, and lead high-performing product teams, embedding agile ways of working, mentoring Product Managers, and fostering a product-led culture focused on innovation, customer experience, and brand.
Who you are
- Extensive product management experience delivering end-to-end strategies and launches across complex, customer-facing portfolios, preferably in Fashion, Home or Beauty.
- Strong commercial and brand insight, with the ability to translate consumer needs, market trends, and competitive dynamics into successful product strategies.
- Proven leadership and influencing skills, with experience leading cross-functional teams and working effectively with senior stakeholders to drive alignment and execution.
- Data-driven decision-making and problem-solving expertise, with ability to define and track success metrics, optimise products, and improve engagement and performance outcomes.
- Exceptional people and leadership skills, including mentoring, team development, and fostering an agile, product-led culture that encourages innovation and collaboration.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Senior Head of Product - FH&B (12 Mo FTC) - London, Greater London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head of Product - FH&B (12 Mo FTC) - London, Greater London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at M&S or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching M&S's latest products and initiatives. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their innovative culture.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for product management and how you can lead teams effectively. Confidence is key, so rehearse with friends or in front of a mirror until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to make an impact.
We think you need these skills to ace Senior Head of Product - FH&B (12 Mo FTC) - London, Greater London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product management, especially in Fashion, Home, or Beauty. We want to see how your background aligns with the role and the unique value you can bring to M&S.
Showcase Your Leadership Skills: Since this role involves leading multiple teams, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've inspired teams and driven alignment across stakeholders in your previous roles.
Be Data-Driven: We love a good data story! Highlight your experience with data-driven decision-making and how you've used insights to shape product strategies. This will show us that you can optimise products effectively and improve engagement.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Product Portfolio
Before the interview, dive deep into M&S's Fashion, Home & Beauty product lines. Understand their current offerings, recent launches, and customer feedback. This knowledge will help you articulate how your vision aligns with their goals and demonstrate your passion for their products.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully led cross-functional teams in the past. Use specific examples that highlight your ability to inspire and mentor others, especially in an agile environment. This will resonate well with their focus on building high-performing product teams.
✨Data-Driven Decision Making
Be ready to talk about how you've used data to inform product strategies and decisions. Bring examples of metrics you've tracked and how they influenced product outcomes. M&S values a data-driven approach, so showcasing your analytical skills will set you apart.
✨Align with Company Values
Familiarise yourself with M&S's commitment to inclusivity and innovation. During the interview, express how your personal values align with theirs and share any experiences that demonstrate your commitment to creating an inclusive and innovative culture. This will show that you're not just a fit for the role, but also for the company ethos.
