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For Companies At a Glance
- Tasks: Lead daily store operations and create an amazing shopping experience for customers.
- Company: Join the dynamic team at Marks & Spencer, a leader in retail innovation.
- Benefits: Enjoy 20% discount, competitive holidays, and a range of wellbeing support.
- Why this job: Shape the future of retail while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail leadership and a passion for coaching and developing others.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations. As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop.
Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer‑focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - South West Area in London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - South West Area in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with M&S's vision, and don’t forget to have some questions ready to impress!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience in retail and how you can drive performance and create a thriving team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the M&S family.
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - South West Area in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and leading a team!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and operations. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Store Inside Out
Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, performance management, and creating a positive work environment. Be ready to discuss how you can inspire and motivate your future team.
✨Be Data-Driven
Familiarise yourself with key retail metrics and how they impact store performance. During the interview, be prepared to discuss how you would use data to make informed decisions that enhance sales and customer experience. This shows you're not just a people person but also commercially savvy.
✨Emphasise Adaptability and Resilience
Retail can be unpredictable, so it's crucial to highlight your ability to adapt to changing situations. Share stories that illustrate your calmness under pressure and how you've successfully navigated challenges in previous roles. This will reassure them that you can handle the fast-paced environment.
