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- Tasks: Lead store operations, ensuring excellent service and high standards.
- Company: Join M&S, a dynamic and inclusive retail leader.
- Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
- Why this job: Shape the future of retail while developing your leadership skills.
- Qualifications: Experience in retail or customer-focused environments is essential.
- Other info: Be part of a diverse team making a real impact.
The predicted salary is between 30000 - 42000 £ per year.
Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations.
As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do:
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are:
- An experienced leader with a background in retail, operations or a customer‑focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What’s in it for you:
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area in London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. M&S is all about creating exceptional experiences, so think of examples from your past that showcase your leadership and customer service skills.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to show your personality and passion for retail, so let that shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and leading a team!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and operations. We love seeing how your skills align with the Store Manager and Deputy Store Manager roles, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see how you can bring value to our stores!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Company Inside Out
Before your interview, make sure you research Marks & Spencer thoroughly. Understand their values, mission, and the specific role you're applying for. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy Store Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, improved performance, or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Customer Focus
Marks & Spencer prides itself on exceptional customer service. Be ready to discuss how you've enhanced customer experiences in previous roles. Think about specific strategies you’ve implemented and how they positively impacted sales or customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about their approach to team development or how they measure success in the store operations.
