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For Companies At a Glance
- Tasks: Lead HVAC and refrigeration projects, ensuring energy efficiency and operational excellence.
- Company: Join M&S, a forward-thinking retailer committed to innovation and sustainability.
- Benefits: Enjoy a 20% discount, competitive holidays, and 24/7 wellbeing support.
- Why this job: Make a real impact in a role that shapes the future of retail environments.
- Qualifications: Experience in commercial HVAC systems and a passion for energy efficiency.
- Other info: Be part of an inclusive team driving meaningful change in the industry.
The predicted salary is between 36000 - 60000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
At M&S, we’re modernising our estate and investing heavily in the performance, sustainability, and resilience of our stores. As part of this transformation, we’re looking for a highly skilled HVAC & Refrigeration Manager to shape the future of our building services, uplift operational standards, and drive meaningful energy efficiencies across our portfolio. This role plays a critical part in how our stores are powered, cooled, and maintained—today and for the future. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What You’ll Be Doing
- Your main focus will be to influence the design of HVAC and refrigeration solutions from the outset, working closely with teams to set innovative standards for M&S building services.
- Influence design reviews and technical signoff, challenging lifecycle cost, maintainability, access, and projected energy performance.
- Ensure flawless project handover through high-quality commissioning, accurate asset tagging, and robust O&M documentation aligned with FM requirements.
- Build and manage a rolling remediation plan addressing defects, obsolescence, safety risks, and system criticality, embedding permanent fixes through root cause investigations.
- Set technical standards and operational procedures for FM partners (including City FM), verifying delivery through audits, data insights, and governance of major repairs, changeovers, spares, and warranty recovery.
- Drive energy and performance optimisation by partnering with the Energy Efficiency Manager to identify high ROI interventions and analysing system performance (kWh/m², load profiles, runtimes) to deliver targeted improvements.
Who You Are
- A technically strong engineer with experience in commercial HVAC and refrigeration systems.
- Skilled in design standards, commissioning processes, and system optimisation.
- Confident influencing stakeholders, challenging suppliers, and driving continuous improvement.
- Data driven with a passion for energy efficiency, performance optimisation, and sustainable operation.
- Someone motivated by making a meaningful impact in an organisation committed to innovation and future focused store environments.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
HVAC & Refrigeration Manager - London, Greater London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC & Refrigeration Manager - London, Greater London
✨Tip Number 1
Network like a pro! Reach out to people in the HVAC and refrigeration industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching M&S and their sustainability initiatives. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of energy efficiency and innovation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in HVAC and refrigeration can help M&S achieve its goals. Tailor your examples to highlight your experience with design standards and system optimisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and making a difference.
We think you need these skills to ace HVAC & Refrigeration Manager - London, Greater London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for HVAC and refrigeration shine through! We want to see how your skills can make a real difference at M&S, so don’t hold back on sharing your passion for energy efficiency and sustainable practices.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience with commercial HVAC systems and any projects where you've influenced design or improved performance. We love seeing how you’ve made an impact in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Marks & Spencer
✨Know Your HVAC Inside Out
Make sure you brush up on your technical knowledge about HVAC and refrigeration systems. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, especially around energy efficiency and system optimisation. M&S is looking for someone who can drive continuous improvement, so highlight your ability to analyse data and implement effective solutions.
✨Understand M&S's Vision
Familiarise yourself with M&S's commitment to sustainability and innovation. Be ready to discuss how your values align with theirs and how you can contribute to their goals. This shows that you're not just interested in the role, but also in being part of their mission.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could be about their current projects, future plans for energy efficiency, or how they measure success in this role. Engaging in a two-way conversation demonstrates your genuine interest and enthusiasm for the position.
