Head of Software Engineering - Supply Chain & Logistics - London, Greater London

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a visionary Head of Software Engineering to lead our Supply Chain & Logistics team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance.

Your key accountabilities will include:

• Lead Software Engineering Managers to build and maintain high quality and reliable software.
• Responsible for the engineering excellence of their Product Group e.g., behaviours, operations, and technical quality.
• Line manage, grow and mentor Software Engineering Managers to ensure the capabilities required are delivered along with career progression.
• Maintain and cultivate effective relationships with Product and Delivery teams to prioritise, problem solve & maximise value to market.
• Work with the wider business area and technology function to implement the technical strategy, adopting the North Star principles.
• Work with M&S employees and 3rd party organisations, both on and offshore to ensure timely delivery and quality goals are achieved.
• Be the custodian of evolving legacy technology and ways of working to modernise the landscape and optimise delivery and operating cost.

Your skills and experience will include:

• Experience working on large scale web experiences, optimising them for performance and SEO.
• Excellent knowledge in all stack areas, from front-end through to back-end.
• Extensive background in software engineering with several years’ experience in a variety of systems, databases and technologies.
• Consistent track record in delivering, operating, leading, hiring and shifting at Product Group level and above.
• Exposure to multi-vendor environments both on shore and off shore.
• Track record in transforming legacy environments and ways of working.
• Experience in cloud migration.

M&S uses a variety of technologies. For this role that includes: React (Next.js / Typescript), GraphQL Federation, Java, Kotlin, Micronaut, Azure Cloud, GitHub, OAuth, New Relic and Dynatrace.

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market-leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.