At a Glance
- Tasks: Drive data-led improvements and solve complex operational challenges in logistics.
- Company: Join M&S, a leading retailer focused on quality and innovation.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Flexible working options and a commitment to inclusion and diversity.
- Why this job: Shape the future of logistics while making a real impact on customer experience.
- Qualifications: Strong data analytics skills and a collaborative mindset are essential.
The predicted salary is between 60000 - 80000 £ per year.
The role works closely with Retail and programme teams to turn end-to-end problem statements into simple, effective solutions, ensuring initiatives land with clarity and deliver measurable impact across the business.
We are looking for someone with strong data analytics capability who can confidently interpret complex information, identify root causes and translate insight into practical, scalable solutions. A technically confident individual, comfortable using tools such as Excel, Power BI and AI-driven solutions to drive efficiency and impact.
The ideal candidate will be a structured problem solver with excellent stakeholder skills, able to influence, challenge constructively and communicate clearly across a wide network. A resilient, self-motivated mindset is key, thriving in ambiguity, working at pace and continuously seeking opportunities to improve, challenge the status quo and deliver measurable outcomes.
This is an exciting opportunity to shape transformation at scale, champion best practice, and build a culture that celebrates progress while continuously challenging the status quo!
NB The role will be based from one of our Logistics hubs (Bradford, Castle Donington or Welham Green) but most of the time will be spent working in partnership with our 3PL’s on sites across the country so the successful candidate must be prepared to travel.
Your key accountabilities will include:
- Drive meaningful, data-led improvements across a national warehouse network, partnering closely with 3PL teams to deliver tangible results at both site and network level.
- Take ownership of the end-to-end CI pipeline, leading structured review rhythms and ensuring initiatives are prioritised, progressed and delivering measurable benefits.
- Build and maintain a strong network of cross-functional stakeholders, aligning Operations, Finance and external partners to maximise impact and delivery.
- Shape the future of warehouse operations by influencing WMS development, driving standardisation and simplifying processes across multiple sites.
- Lead end-to-end problem solving, turning complex operational and retail challenges into clear, scalable solutions that improve performance and enhance the end customer experience.
Your skills and experience will include:
- Strong data analytics capability, using tools such as Excel and Power BI to interrogate data, identify trends, and establish root causes that inform practical, value‑driven solutions.
- Technically proficient with digital tools and platforms (e.g. SharePoint, AI/Copilot, automation, data visualisation) to enhance efficiency, insight generation and stakeholder communication.
- Structured problem-solver with the ability to translate complex data and business challenges into clear, actionable improvement plans and scalable solutions.
- Confident stakeholder collaborator, building effective networks to challenge constructively, align on priorities and drive continuous improvement outcomes at pace.
- Resilient and adaptable mindset, thriving in fast-paced, ambiguous environments with a focus on continuous learning, iterative delivery and measurable impact.
What’s in it for you:
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Logistics Assist Continuous Improvement Manager employer: Marks & Spencer
At Marks & Spencer, we pride ourselves on being an inclusive and dynamic employer that champions continuous improvement and innovation. Our Logistics Assist Continuous Improvement Manager role offers a unique opportunity to drive meaningful change within a supportive environment, where you'll benefit from competitive perks such as a generous colleague discount, tailored training, and a strong focus on employee wellbeing. Join us in shaping the future of retail logistics while enjoying a culture that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Assist Continuous Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through our website. Ask them about their experiences and any tips they might have for landing the role. Building connections can give you insider info and make you stand out.
✨Tip Number 2
Prepare for the interview by practising your problem-solving skills. Think of examples where you've turned complex challenges into clear solutions. Use data analytics to back up your claims, showing how you can drive efficiency and impact.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you've used tools like Excel and Power BI in past roles. Highlight any experience with AI-driven solutions, as this will resonate well with the team looking for a technically confident individual.
✨Tip Number 4
Be adaptable and resilient during the process. The logistics world is fast-paced and ever-changing, so demonstrate your ability to thrive in ambiguity. Share stories that showcase your continuous learning mindset and how you’ve embraced change.
We think you need these skills to ace Logistics Assist Continuous Improvement Manager
Some tips for your application 🫡
Show Off Your Data Skills:Make sure to highlight your data analytics capabilities in your application. We want to see how you can use tools like Excel and Power BI to turn complex data into actionable insights. Don’t just say you’re good with numbers; give us examples of how you’ve used them to solve problems!
Be a Problem Solver:We love structured problem solvers! In your application, share specific instances where you've tackled complex challenges and turned them into clear, scalable solutions. This is your chance to show us how you think and approach issues.
Network Like a Pro:Since this role involves collaborating with various stakeholders, it’s important to demonstrate your ability to build strong networks. Mention any experiences where you’ve successfully aligned teams or influenced others to drive improvements.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that gets straight to the point while showcasing your personality. And remember, apply through our website for the best chance!
How to prepare for a job interview at Marks & Spencer
✨Know Your Data Tools
Make sure you brush up on your skills with Excel and Power BI before the interview. Be ready to discuss how you've used these tools to analyse data, identify trends, and solve problems in past roles. Having specific examples will show that you're technically confident and can drive efficiency.
✨Master the Art of Problem Solving
Prepare to demonstrate your structured problem-solving approach. Think of a complex challenge you've faced and how you turned it into a clear, actionable plan. This will highlight your ability to translate complex data into practical solutions, which is key for this role.
✨Build Your Stakeholder Strategy
Since this role involves collaborating with various stakeholders, think about how you've built effective networks in the past. Be ready to share examples of how you've influenced others and aligned priorities to drive continuous improvement outcomes.
✨Embrace Ambiguity
Showcase your resilience and adaptability by discussing times when you've thrived in fast-paced or ambiguous situations. Highlight your focus on continuous learning and iterative delivery, as this mindset is crucial for success in this role.
