Overview
In this pivotal role, you drive inventory accuracy and availability for online orders and store replenishment at a new, 24/7 distribution site. You lead cross-functional efforts, shape the Inventory agenda, and support a fast-paced transformation as the site opens. You’ll develop talent, optimise systems, and ensure seamless operations to deliver a outstanding customer experience. This is a chance to help build a cutting-edge distribution operation within a well-known retail brand.
Pay / Benefits
- 25% night shift premium
- 20% colleague discount
- Competitive holiday allowance
- Pension and life assurance
- Wellbeing support (virtual GP, mental health)
- One paid volunteer day
Responsibilities
- Maintain and optimise Warehouse Management and Control Systems to keep stock accurate and order-ready
- Investigate and resolve inventory discrepancies across multiple WMS interfaces
- Ensure inventory is properly locked/available and reflected on the M&S.com platform
- Collaborate with the operations team to fix errors on-site and build capability
- Deliver performance reviews and succession planning within the department
Key requirements
- Understanding of warehouse planning, inventory processes and quality standards
- Experience leading and mentoring teams with clear direction
- Proficiency in data analysis using Excel, Minitab and Power BI
- Highly organised with strong attention to detail
- Ability to build cross-functional relationships and influence in a fast-paced environment
- leadership
- cross-functional collaboration
- communication
- Excel
- Minitab
- Power BI
Inventory Team Manager – Lichfield Distribution Centre employer: Marks & Spencer
Joining M&S as a Senior Technical Program Manager means becoming part of a vibrant and inclusive team dedicated to delivering exceptional customer experiences. With competitive benefits like a generous pension scheme, extensive training programmes, and a strong focus on employee wellbeing, M&S fosters a culture of growth and collaboration. Located in a dynamic environment, you'll have the opportunity to lead transformative projects while enjoying a supportive work-life balance and the chance to make a meaningful impact.
