At a Glance
- Tasks: Deliver exceptional customer experiences and promote our amazing products.
- Company: Join M&S, a leader in retail with a focus on inclusivity and innovation.
- Benefits: Flexible working hours, personal development opportunities, and a supportive team environment.
- Why this job: Be the face of M&S and make a real impact in a dynamic retail setting.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Join us in revolutionising retail while embracing diversity and inclusion.
The predicted salary is between 11 - 16 £ per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Working Schedule: This role requires evening and weekend availability. All contracts will be 16 Hours on a fixed shift pattern, all hours above 16 hours will be rostered on a flexible basis.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Customer: Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours. Always put the customer first and prioritise customer before task. Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability. Involvement in Plan A activity to support store and local community initiatives.
- Selling: Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels. Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions. Actively take part in store events to achieve selling targets. Create selling opportunities at all service points.
- Store: Understand the store business priorities and play your part to improving the store performance. Follow safe and legal working practices. Make every penny count by working productively and minimise losses throughout the store. Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
- Team: Adapt and work flexibly across the store and support your colleagues to meet customer and business needs. Own your personal development, continuing to look for opportunities to grow your knowledge. Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Locations
Sales Advisor, Newbridge, Fashion, Home & Beauty - Newbridge, Kildare employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor, Newbridge, Fashion, Home & Beauty - Newbridge, Kildare
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, especially around customer service and inclusivity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your selling skills! Since this role is all about creating an exceptional shopping experience, think of examples where you've successfully sold a product or helped a customer. Be ready to share these stories during your interview to demonstrate your ability to put customers first.
✨Tip Number 3
Show your flexibility! M&S values adaptability, so be prepared to discuss how you've worked in different roles or adjusted to changing situations. Highlighting your willingness to support your colleagues and meet customer needs will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the M&S careers page. This way, you can ensure your application gets the attention it deserves, and you’ll be one step closer to joining a fantastic team.
We think you need these skills to ace Sales Advisor, Newbridge, Fashion, Home & Beauty - Newbridge, Kildare
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique background and experiences.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight your customer service skills and any relevant experience in fashion, home, or beauty to really catch our eye!
Show Your Passion: Express your enthusiasm for the role and the brand. Let us know why you’re excited about working with M&S and how you can contribute to creating an exceptional shopping experience for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S's product range in fashion, home, and beauty. Being able to discuss specific products and how they can enhance a customer's experience will show your genuine interest and knowledge.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you prioritised customer needs over tasks. M&S values putting customers first, so demonstrating this mindset will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires evening and weekend availability, be ready to discuss your flexibility. Highlight any previous experiences where you adapted to changing schedules or supported your team during busy periods.
✨Show Your Team Spirit
M&S emphasises teamwork, so come prepared with examples of how you've collaborated with colleagues to achieve common goals. Discussing your willingness to share knowledge and support others will showcase your commitment to team success.