At a Glance
- Tasks: Lead HR process improvements and create a streamlined People Hub Service Catalogue.
- Company: Join M&S, a forward-thinking retail leader with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and 24/7 wellbeing support.
- Other info: Be part of an inclusive team that values diversity and innovation.
- Why this job: Make a real impact in HR while developing your skills in a dynamic environment.
- Qualifications: Experience in Continuous Improvement and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Please note this role is a 9 month fixed term contract.
What you’ll do
- Build and maintain an end-to-end People Hub Service Catalogue, providing clarity on self-service, ownership, and service delivery.
- Lead process mapping, analysis, and redesign across the People function, identifying inefficiencies and opportunities to simplify and standardise.
- Own and deliver a prioritised continuous improvement roadmap, tracking benefits and driving measurable outcomes.
- Establish and embed governance and standards, including documentation, controls, process libraries, and compliance requirements.
- Develop capability across the People Hub by coaching teams in continuous improvement tools, methodologies, and ways of working.
Who you are
- Strong background in Continuous Improvement within an HR or shared services environment.
- Ability to use data and performance metrics to inform decisions and demonstrate impact.
- Experience leading cross-functional projects and managing diverse business partner groups.
- Working knowledge of HR systems, organisational change approaches, and service improvement techniques.
- Excellent communication and facilitation skills, with the confidence to influence and engage at all levels.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
HR Optimisation Manager - 9 Month Fixed Term Contract employer: Marks & Spencer
Marks & Spencer is an exceptional employer, offering a dynamic and inclusive work environment that fosters growth and innovation. With a strong commitment to employee development, competitive benefits such as a generous colleague discount, flexible holiday options, and comprehensive wellbeing support, M&S empowers its team members to thrive both personally and professionally. Join us in shaping the future of retail while enjoying a culture that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land HR Optimisation Manager - 9 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills in continuous improvement align with their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are speaking about your experience, the better you'll come across during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace HR Optimisation Manager - 9 Month Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Optimisation Manager role. Highlight your experience in continuous improvement and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our People Hub. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your impact. Use data and metrics where possible to show how you've made a difference in previous roles. We appreciate results-driven candidates!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Marks & Spencer
✨Know Your Continuous Improvement Tools
Make sure you brush up on the continuous improvement methodologies relevant to HR. Be ready to discuss specific tools you've used in past roles and how they helped streamline processes or improve service delivery.
✨Data-Driven Decision Making
Prepare to showcase your ability to use data and performance metrics effectively. Think of examples where you've used data to inform decisions or demonstrate impact, as this will resonate well with the interviewers.
✨Engage with Cross-Functional Projects
Since the role involves leading cross-functional projects, be ready to share your experiences in managing diverse teams. Highlight how you facilitated collaboration and what outcomes were achieved through your leadership.
✨Communicate with Confidence
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you've influenced stakeholders at various levels and how you can bring that skill to their team.
